The Role
We are at a category-defining moment, building the AI-native experience layer for a platform that is fundamentally replacing the way marketing gets done. As a Product Designer on our Platform Team, you won't just be executing clean briefs—you will be architecting the foundation that powers how millions of users experience ActiveCampaign at scale. This is the team where core interaction models are defined and where cross-cutting patterns either hold together or fall apart.
We are looking for a designer who is "dangerous" in the best way: someone who goes three layers deeper than asked, builds high-fidelity prototypes when a static frame would have sufficed, and seeks to understand the business rationale behind every pixel. If you are hungry to design with real stakes and want to lead the shift toward AI-first interfaces, this role is your opportunity to move faster, think bigger, and leave a permanent mark on a world-class SaaS ecosystem.
On a typical day, you might:
- Design with AI as a first principle, identifying where automation and intelligent defaults can eliminate friction and creating seamless, AI-native user journeys.
- Act as the go-to expert for customer needs, engaging directly with stakeholders and users to conduct research, validate ideas, and turn raw insights into high-impact designs.
- Own the end-to-end design process, from early-stage exploration and whiteboarding to shipping polished, scalable solutions that balance user needs with technical constraints.
- Anchor your decisions in data, analyzing usage metrics and defining success measures alongside Product Management and Engineering partners to ensure our work moves the needle.
- Evolve our Design System, identifying new pattern opportunities and ensuring visual and interaction consistency across the entire platform.
- Leverage modern AI tools (like Cursor, Lovable, or Claude) to accelerate your workflow, from brainstorming concepts to conveying complex implementation details to engineers.
- Champion a culture of craft, presenting your work confidently in critiques and sharing new methodologies to help elevate the team’s overall design process.
The ideal candidate will bring:
- 3+ years of product design experience with a portfolio of multiple shipped products, ideally within a SaaS or B2B startup environment.
- An ownership mindset, with the self-directed ability to identify problems, find solutions, and deliver reliably without needing a defined roadmap.
- Active fluency with AI tools in your current design process; you are already hands-on with tools like Cursor, Lovable, Claude, or Figma AI to push the boundaries of your craft.
- Strong systems-level thinking, demonstrating an ability to contribute to design systems while considering platform-wide consistency and compliance.
- A data-informed approach to design, proactively using product analytics and customer interviews to translate complex data into actionable, measurable outcomes.
- High-fidelity craft and prototyping skills, with a portfolio that showcases exceptional visual and interaction design alongside deep customer-focused thinking.
- Exceptional communication skills, allowing you to articulate design rationale clearly, build consensus across functions, and anticipate feedback from senior leadership.
- Comfort with ambiguity, thriving in a fast-paced, iterative environment where the stakes are high and the pace is rapid.
- A deep understanding of the competitive landscape, using market insights to inform product strategy and ensure ActiveCampaign remains a leader in the space.
About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.
Perks and benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO.
-Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
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The Company
What We Do
ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle. ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.
Why Work With Us
We are focused on our employees, our customers, and even our customer's customers. Ideas are valued over titles, contributions are valued over appearances, helping a co-worker is more important than outshining them. We are passionate about diversity and inclusion, believing everyone has a voice and can make a difference.
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