In healthcare, trust isn't just important, it's everything. We're looking for a Product Designer to help establish Silna as the most trusted name in healthcare through exceptional user experience and thoughtful design. Having achieved product-market fit and secured Series A funding, we need a design leader who understands that in healthcare software, every interaction matters. You'll report to the CEO and help create intuitive interfaces that help medical practices focus on patient care by making complex insurance and billing workflows feel effortless. This role goes beyond traditional product design as you'll be instrumental in building a brand and product experience that healthcare professionals trust to handle their critical business operations.
Key ResponsibilitiesPractice-Centered Design: Create user experiences that demonstrate deep empathy for healthcare providers, understanding their daily workflows, time constraints, and the critical nature of their administrative tasks
Trust Through Design: Develop interfaces that convey reliability, security, and expertise—ensuring every touchpoint reinforces Silna's credibility as a healthcare operations partner
Defining the design function: Infuse design into Silna’s culture and ethos.
Complexity Simplified: Transform intricate insurance workflows and billing processes into clear, intuitive user experiences that reduce cognitive load and prevent errors
Brand Experience: Partner with marketing to ensure consistent visual identity and messaging across all digital touchpoints, website, product interfaces, marketing materials and conference presentations
Operational Excellence: Collaborate closely with product and engineering teams to translate user research insights into design solutions that improve practice efficiency and reduce administrative burden
Design System Leadership: Build and maintain design systems that ensure consistency, scalability, and efficiency as our product grows
4+ years of product design experience in B2B software or SaaS companies
Portfolio demonstrating successful design of complex workflow solutions
Strong understanding of user research methodologies and data-driven design decisions
Experience designing for multiple user types and stakeholder groups
Proficiency in design tools (Figma, Sketch, etc.) and prototyping
Proven ability to collaborate effectively with product, engineering, and marketing teams
Experience building design systems and processes from scratch at high-growth companies
History of designing workflow automation or business process software
Understanding of healthcare operations, billing, or insurance processes
Experience with accessibility standards and inclusive design practices
You have an eye for detail that borders on obsessive. You notice when buttons are 2px off, and it keeps you up at night
You get energized by constraints rather than frustrated by them
Strong passion around customer empathy
Experience being an early design hire at a high-growth startup
You can defend your design decisions with data, but also trust your instincts
Opportunity to make a significant impact in a fast-growing tech company
Rare opportunity to shape and define an entirely new market category
Competitive salary and benefits package
Collaborative and innovative work environment
401(k)
Unlimited PTO
Top Skills
What We Do
Introducing the industry's first Care Readiness Platform. Silna handles all prior authorizations, benefit checks and insurance monitoring upfront to make sure your patients are clear to receive care, and you have more capacity to provide it.
