Product Designer

Reposted 22 Days Ago
New York, NY
In-Office
100K-220K Annually
Senior level
Artificial Intelligence • Payments • Software • Hospitality
The Role
The Senior/Staff Product Designer will drive UX improvements, create interactive prototypes, and enhance the design system while collaborating with engineers and hiring.
Summary Generated by Built In
Hi 👋 I’m Aidan, founder of Maple.

At Maple, we’re building AI agents that work for local businesses: restaurants, salons, repair shops, and everything in between. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice.

But our bigger mission goes deeper: we’re building automated ontologies that model how businesses actually operate — their services, workflows, constraints, and language — so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be.

We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I’ll share more once we meet.

About the Role

At Maple, we’re looking for a Senior/Staff Product Designer ready to shape the future of AI-driven tools for local businesses. You’ll work side-by-side with engineers and founders, owning projects from first sketch to shipped product. If you love turning complex workflows into elegant, intuitive experiences—and have a sharp eye for quality—let’s talk.

What You’ll Do
  • Collaborate closely with engineering and product to drive roadmap projects from idea to launch—no assembly lines or hand-offs

  • Spot opportunities to refine our core UX and squash those pesky “paper cuts” that slow users down

  • Create crisp mockups, interactive prototypes, and high-fidelity visuals to bring ideas to life

  • Guide and inspire fellow designers through feedback and collaborative critique

  • Build and evolve our design system components for speed and consistency

  • Jump in on hiring to help us find the next great teammate

What We’re Looking For
  • 7+ years designing software products (bonus points for startup or SaaS experience)

  • Courage to ask big questions, experiment, and advocate for quality—even when it’s hard

  • Humility to accept feedback, iterate quickly, and pivot when needed

  • Deep experience prototyping in Figma (and bonus: AI, HTML/CSS, or other tools)

  • A knack for distilling problems and feedback into focused, user-friendly solutions

  • Strong written and verbal communication skills—async is our default, but you can riff live too

How we work
  • We optimize for leverage. That means great internal tooling, fast CI/CD, and code that scales across many customer types

  • We believe in deep ownership. Engineers here talk to users, design features, and ship fast

  • We value clarity over process. You’ll spend most of your day building, not waiting on decisions

  • We move in person. We’re a tight-knit team that moves fast and solves problems together

What we offer
  • Competitive salary + meaningful equity

  • A real product with real usage and growing revenue

  • Strong In-person culture, fast feedback loops, and zero bureaucracy

  • A small team that feels like a founding team

  • Full health, dental, vision, 401k, life insurance, and unlimited PTO

  • Tools budget, coffee budget, whatever-you-need-to-be-great budget

Want to help reimagine how software works for real-world businesses? Let’s talk.

Top Skills

AI
CSS
Figma
HTML
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The Company
HQ: New York, New York
10 Employees
Year Founded: 2023

What We Do

Maple builds human-like voice agents that answer every call, take orders, book reservations, and even handle payments—fully synced to the systems merchants already use. We’re starting with restaurants and expanding to drive-thrus, kiosks, and every place customers still reach for a phone.

Our vision: give every neighborhood business an always-on teammate who never misses a guest, so great service is effortless everywhere.

If shaping that future excites you, join us at maple.inc/careers.

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