SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.
What we’re looking for
At SurveyMonkey, our Product Designers blend deep user empathy with data-driven decision-making. You’ll combine your expertise in interaction and visual design with your ability to synthesize user research and analytics to set design direction. This position is based in our Bengaluru office, and you’ll report to the Sr. Design Manager in Bengaluru and collaborate with cross-functional partners to ensure the SurveyMonkey platform is intuitive, powerful, and delightful for millions of users worldwide. SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making.
What you’ll be working on
- Own the full product design lifecycle for major platform features, from discovery and user research through high-fidelity mockups and interactive prototypes.
- Conduct and synthesize qualitative and quantitative user research (interviews, usability tests, analytics) to inform design decisions.
- Maintain and evolve components in our design system to ensure visual consistency and scalability.
- Collaborate closely with Product Managers to define requirements, write clear design briefs, and align on success metrics.
- Lead design critiques and drive consensus across stakeholders.
- Partner with Engineering to validate feasibility, iterate on solutions, and ensure pixel-perfect implementation.
- Present design concepts and user flows to stakeholders, incorporating feedback and driving alignment.
- Analyze post-launch performance data to identify opportunities for iteration and optimization.
- Help shape design standards, and documentation to improve efficiency and quality.
We’d love to hear from people with
- 5+ years of professional product design experience, preferably in a SaaS or B2B environment.
- Strong portfolio demonstrating user-centered design process, problem framing, and polished end-to-end solutions.
- Advanced proficiency in Figma for wireframing, prototyping, and design system maintenance.
- Experience running user research and interpreting analytics.
- Deep understanding of interaction design principles, visual design, and information architecture.
- Excellent communication and presentation skills, with the ability to influence cross-functional partners.
- Experience in mobile & responsive web design
- Familiarity with accessibility standards (WCAG), inclusive design methodologies.
- Familiarity with front-end implementation constraints.
- Ability to work in a fast-paced, agile environment.
- Experience mentoring or leading junior designers.
- Bachelor’s degree in design, HCI is preferred, or related field (or equivalent practical experience).
SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, this opportunity is hybrid and requires you to work from the SurveyMonkey office in Bengaluru 3 days per week.
#LI - Hybrid
Why SurveyMonkey? We’re glad you asked
SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
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What We Do
We deliver intuitive, people-centric solutions that help industry leaders quickly and confidently make important decisions, take action, and achieve tangible results. Our AI-powered platform is built with a purposeful balance of humanity and technology, weaving together over 20 years of experience with data derived from billions of real questions and responses. Today, we offer enterprise solutions for agile experience management and insights by our three product brands: Momentive, GetFeedback, and SurveyMonkey.
