Product Designer

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Why you will love this opportunity as Product Designer at Civica

Civica builds technologies that help citizens’ daily lives across Local Government, Housing, Transport, Education, and Healthcare. We are a team dedicated to creating user-centred experiences in the Gov Tech domain. Our mission is to craft intuitive and accessible products that meet the needs of citizens and our customers.

As a Product Designer, you will play a crucial role in shaping both the user experience and user interface of our products. You will work closely with cross-functional teams to design solutions that are accessible, user-friendly, and aligned with our business goals.

You'll collaborate with cross-functional teams to design and deliver innovative digital solutions. You'll conduct user research, prototype, and iterate on designs to ensure optimal user experiences. From wireframes to high-fidelity interfaces, you'll create visually engaging and accessible designs that meet government standards. By leveraging our Firefly design system and staying up-to-date with emerging trends, you'll contribute to the evolution of our digital products.

What you will need to be successful in this role

• Experience in product design roles, preferably across multiple product domains or industries
• Experience in prototyping and conducting user research with customers or collaborating with user researchers
• Proficiency in creating both user experience flows and visually compelling user interfaces
• Ability to design products, prototypes, and demonstrate advanced design skills, high-quality deliverables, and processes
• Experience working within and contributing to design systems, as well as building accessible products
• Excellent communication skills, with the ability to present strong and clear design rationale
• Experience in interaction design, prototyping, and product thinking, with excellent visual design skills
• Understanding of component libraries and how to apply them in a product context
• Knowledge of front-end development technologies (e.g., Blazor, Angular, Flutter)
• Familiarity with emerging trends in technology, social media, and online communities

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.