Product Designer

The Twingate Design team focuses on crafting experiences that balance user empathy with business objectives as technical product, guiding thoughtful design decisions. We work in close collaboration with cross-functional partners fostering strong, interdisciplinary teamwork to refine and iterate on our solutions rapidly.

As a Product Designer at Twingate, you’ll have the autonomy to shape the experience across our browser-based, mobile, and desktop security platforms. Your goal will be to ensure these platforms are intuitive, effective, and user-friendly. You’ll collaborate closely with product managers, research design partners, and frontend and backend engineers to support various aspects of our product. The ideal candidate is curious, adept at navigating ambiguity, understands trade-offs to meet deadlines, and prioritizes building customer-centric experiences.

Twingate is backed by leading investors such as BOND, WndrCo, 8VC, Green Bay Ventures, SignalFire, and Dropbox founders Drew Houston and Arash Ferdowsi. Our investors share our belief that in a world where workforces are becoming increasingly distributed, it is critical to be able to effectively secure access to apps, data, and environments.

As part of our company culture, our belief in putting the customer first permeates our thinking in everything from our customer communications to the design process behind the product itself. If you take pride in creating experiences with the customer firmly at the center of the picture, we'd love to work with you.

What We’re Looking For

• 3–7+ years experience as a product designer testing, prototyping, and shipping digital products
• Fluency with Figma and other essential digital work and prototyping tools like Protopie, Play, etc
• Ability to craft end-to-end flows that account for edge cases
• Strong foundation in user-centered design principles
• Understanding of common interaction patterns across a variety of platforms
• Strong written and verbal communication skills
• Curiosity to learn and tolerance with ambiguity

What You’ll Do

• Simplify complex business problems with design solutions
• Work across the business stack at various stages and present solutions with our customer, business goals, and resources in mind
• Partner, effectively collaborate, and communicate across product, engineering, and operations on product problems
• Engage with our customers & design partners to research, test workflows and hypotheses
• Contribute towards building our design systems to scale design bandwidth (this includes reusable components, iconography, and type systems)
• Maintain a high bar of design standard and execution

Bonus

• Experience working on B2B products or security products
• Experience building 0 to 1
• Frontend experience

Benefits & Perks

• Virtual-first working model coupled with in-person events
• Benefits - Medical (PPO, HMO, HDHP), dental and vision insurance – employees covered 100%
• Basic Life, AD&D and disability insurance
• Flexible Spending Accounts
• Healthcare, Dependent Care and Commuter Health Savings Account
• Flexible Paid Time Off
• Paid Holidays (14 days), Sick Leave (10 days), Paid Parental Leave (6 weeks), Maternity Leave (12 weeks FMLA)
• Retirement
• Wellness - family and parenting support, remote physical therapy, mental health support, and more

What We Value

• High Agency: We own the problem and don’t think in silos. “Not my job” is not an acceptable excuse if something is not working. Figure out what’s wrong and take initiative to solve the problem. Speak up. Company success is everyone’s job.
• Deliver Customer Value: Company success follows customer success (not the other way around). Everything we do starts and ends with delivering value to our customers.
• Continuous Improvement: Making small improvements consistently is preferred to aiming for big leaps. We embrace that we may not get it right the first time, so we learn by doing, making mistakes, and course correcting constantly. 1% better every day is how we accomplish great things over time.
• Go Find Out: We seek a deeper understanding beyond the surface, and get our hands dirty with ground truth data (no matter the seniority). We know anecdotes can be more powerful than aggregate stats because they can reveal hidden truths. Always be learning.
• Startup DNA: We operate at a higher clock speed and believe small committed teams can make the impossible possible. We embrace that great results only come with great effort, and we lift each other to achieve more than we could achieve alone.

Twingate embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law.

Twingate is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: [email protected].