Product Designer (UX Research Experience)

*PLEASE NOTE: We offer a hybrid 3-2 work schedule (Three days in the office, two days of teleworking) to accommodate the need for flexibility.

*To be considered for this position, you must have a portfolio available for review with examples of project experience that demonstrates strategic and conceptual thinking.

We’re LendingTree, a pioneer in online loan comparison shopping since 1996. We help consumers get the best deal on the money they need from America’s largest lender network. If you’re looking for an opportunity with an established well-known company, but like to work in a small, dynamic, highly collaborative start-up style environment, then you’ve come to the right place!

The Position:

We are seeking a talented full-time, Product Designer to collaborate with product managers, content creators and developers to produce effective, intuitive and delightful user interfaces.

As the creative lead, you will drive feature development, user research, product discovery, and design iterations. Your focus will be enhancing the user experience as a multidisciplinary designer and researcher for our online mortgage products.

The work you do here actually gets produced and tested. We move fast with little hierarchy. We A/B test everything, so there’s no shortage of work. You’re the first line of creativity, ideating, iterating, and producing user interactions that help customers seamlessly get through the process with ease and delight. For this role, we are seeking a candidate who loves all aspects of product development. We expect you to think conceptually, and execute pixel-perfect, flawless designs based on qualitative research.

Responsibilities:

• Collaborate with product and engineering teams to enhance the UX of our mortgage experience, keeping cross-product verticals in mind. Innovate, test, and design features and new concepts to improve customer interactions.
• Take high-level direction and independently lead user research and discovery processes and testing phases, demonstrating a proactive approach to identify opportunities, challenges, and innovative solutions.
• Conduct user tests and discovery sessions to inform design decisions.
• Produce both mobile and desktop designs, including high-fidelity prototypes for user testing.
• Partner with developers to ensure the final product aligns with your creative vision.
• Adhere to brand and style guidelines while following Figma best practices.
• Maintain web and brand standards, staying current with new technologies and user interface trends.
• Brainstorm and collaborate with the Creative Team.
• Demonstrate a passion for design and creativity, pushing creative boundaries and exploring new concepts to shape the LendingTree brand.
• Bring a fresh perspective on how consumers interact with our advertising, products, and marketing efforts.

Our Ideal Candidate:

• Is a graduate from a 4-year school with a UI degree (or equivalent) with 2-5 years of experience organizing and conducting user research, product design and discovery
• Demonstrates the ability to design experiences based on user feedback, data analysis, and industry trends, leveraging that data and your experience to make informed design decisions
• Has a portfolio of UI and digital design that demonstrates excellent design principles, and problem-solving through visual communication and thorough discovery
• Has excellent interpersonal skills – should be able to collaborate closely with Product and Tech peers as a key creative partner
• Can understand business objectives and proactively contribute both strategic and design ideas
• Interested in the analytics associated with the creatives you produce and test, to improve designs by making small but significant changes
• Can work in a fast-paced team environment and juggle multiple projects at once
• Can funnel constructive criticism into new ideas
• Produces quick and dirty concepts for review and testing before driving full speed ahead

Professional Knowledge:

• Expert knowledge of Figma
• Expert knowledge/experience with usertesting.com
• Familiar with product discovery best practices
• Experience leading both user discovery interviews & discovery synthesis
• Experience using and adhering to a design system
• Familiar with both agile and waterfall development methodology
• Keen eye for stellar visual design including UI design, graphic design, layout, hierarchy, etc.
• A link to your online portfolio (***this is an absolute must)

COMPANY 

LendingTree is the nation’s largest online lending marketplace. That means we connect customers with multiple lenders, so they find the best deals on loans, credit cards, savings accounts and insurance. Our goal is to help people save money, and we believe the best way to do that is by giving them a way to shop for loans and compare lenders, so they make their best financial choices. 

Our CEO Doug Lebda founded the company in 1996 after a frustrating house-hunting experience. In those days, we mostly helped people find good mortgage deals. Now, we help consumers find their best in personal loans, auto loans, business loans, student loans, credit cards, savings accounts, home equity loans and more. 

What else you should know:  

• We’re a publicly-traded company (TREE). 
• We’ve welcomed several other companies into the LendingTree family to augment our efforts at helping borrowers make their most sensible financial choices. 
• We’ve built the LendingTree app and My LendingTree dashboard to give consumers tools to manage and monitor their financial health.   

CULTURE 

We are a fast-paced company with an entrepreneurial outlook. We strive to be collaborative, ambitious, candid, and high-energy. We work hard and test our products often. We’re collaborative, ambitious, candid and high-energy. We believe in rewarding innovation, creativity and value the knack for just getting stuff done (we even have an award for employees called the GSD, “Get Stuff Done”).  

Come work with us! 

Incentive Compensation: Variable compensation, annual bonus   

Benefits: Medical, dental, vision insurance and 401(k) matching

LendingTree is the kind of company that not only promotes diversity and inclusion; we thrive because of these values. We do not discriminate based on race, color, religion (or creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation or military status.

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