Product Designer

About Auror

At Auror, we’re empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It’s high volume crime that’s increasingly organised in nature and is putting people, retailers, and communities at risk every day.

Founded in New Zealand 11 years ago, we’re working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK.

Auror is connecting people and intelligence to reduce crime. We’re using technology for good. 

In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you’re looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team.

The Role

We’re on the hunt for a passionate Product Designer who thrives on creating exceptional UI design to help us unlock our ‘next-generation’ user experience and interface. Using cutting-edge technology and techniques, you’ll explore the power of artificial intelligence and machine learning for our customers, creating experiences that surpass expectations and set a new benchmark for crime intelligence.

You will join our highly collaborative Product team, responsible for shipping great products from discovery through to delivery. You’ll play a critical role in designing the experiences we provide our customers, enabling our business to scale and take our software to the world.

At Auror, our Product squad works in streams, each with representatives from Product Management, Product Design, Quality Assurance, and Software Engineering. This way of working fosters collaboration and encourages innovation among the team.

The core responsibilities of this role include: 

• Help design the next generation of Auror’s UI across mobile and web, especially focussing on our Store Audit product and Mobile stream.
• Working with your Product Manager and Engineering Lead to identify areas for exploration; Identifying how design can help increase understanding and reduce the risk of new features. 
• Involve yourself in the end-to-end design of products from discovery, research, testing, launching, and post-launch improvements. This includes partnering with a number of different people, internally and externally and bringing them along the journey.
• Help shape the design practice internally within the design team and across the wider business, contributing to developing best practices.
• You’ll have experience in user testing, including writing scripts, developing research plans, and synthesizing and sharing results with the business.
• Be proficient in Figma, with experience creating world-class user interfaces, interactive prototypes and design systems.
• Maintain a strong understanding of the ethical impact of your work, ensuring the creation of tools and services for good, and considering the wider implications of your work on users, law enforcement, and the individuals whose information is stored on our platform.

This role reports to Tanja Kolrus, Product Design Lead.

I kicked off my journey in multimedia with ActionScript and Lingo, totally fascinated by making pixels move in all sorts of ways. That fascination led me to study Information and Interaction Design, which took me to agencies across Europe. I focused on UI work there and eventually worked my way up to an art director role. In 2014, I relocated to New Zealand and transitioned into my first in-house product design team, where I embraced a more user-centered UX approach.

Trust and collaboration are at the core of everything I do. When Auror’s previous design director asked me to join the team, I was genuinely excited—our past work together at another company had been really great. Now, I’m looking forward to building on that solid, trusting foundation by finding the right person to help grow our design team.

Check out my blog post about Product Design at Auror here.

Requirements

About you

• You have excellent user interface design skills (across both mobile and web) and can master the balance between simplicity and functionality
• Are pragmatic in your approach and find looking at the big picture and acting iteratively your happy place
• Are across the latest and greatest technologies and methodologies within the design world and you have a modern style that suits a global enterprise platform
• Are comfortable taking high level written requirements and rough wireframes and designing beautiful experiences for our retailers and the police
• Have experience running a design process with user research, user flow, prototyping, and co-design
• Enjoy variety in your role - you’re happy regardless of whether you’re doing rough sketches or pixel-perfect high fidelity designs
• Enjoy collaborating with others and have experience working with a range of stakeholders from the Co-CEO’s to Customer Success and Sales to Engineers and Product Managers

We are looking for people who demonstrate a strong alignment to our Guiding Principles (you can find these on our Careers page).

Auror is committed to providing an inclusive and accessible application process to all candidates and we are actively working to improve diversity within the tech industry. We celebrate diversity and inclusiveness at Auror, regardless of (but not limited to) race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.

If you need adjustments to any part of our recruitment process because of accessibility reasons, please do not hesitate to let us know during the application process. We will work with you to identify adjustments that will allow you to perform at your best.

Benefits

• Competitive salary Range: Depending on level of experience of $77,000-$100,000 (IC2)

• Employee share scheme: You’ll own part of a company making a real difference!
• Flexibility: We are hard-working and outcome focused, but recognise there is more to life than work. We promote a healthy work/life blend.
• Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy.
• Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including: Wellness Days, and up to three expert sessions paid for every year.
• NiB Health Care Plan: Auror covers 100% of the cost of your individual health insurance plan. 
• Family-friendly: We offer comprehensive parental leave and benefits for primary and non-primary caregivers, including a baby bonus and meals delivered to your door.
• Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills.
• Team love: We have regular team lunches and social events where most (if not all) activities are during work hours.

Next steps:

If you’re excited about our mission and you have the experience and a passion for this role, please hit “Apply”.

If you’re not sure that you tick all the boxes but feel you’re close to what we’re looking for, please apply anyway! We’re proud that Auror is a place where everyone can learn and grow so we’d love to hear from you.

You'll be asked to submit a cover letter as part of your application. While this is optional we do encourage it, as we find cover letters can tell a story that resumes alone often cannot. Our hiring team love to understand what attracted you to this role and why you are excited about the opportunity to join Auror.

Once you apply, you’ll hear from us to acknowledge your application. If you have questions about any of the above, or if you have any accessibility requirements, we’ll be able to help you from there.