Product Designer

Posted 3 Days Ago
Bengaluru, Bengaluru Urban, Karnataka, IND
Hybrid
Mid level
eCommerce • Food • Logistics • On-Demand
The Role
Product Designer responsible for designing scalable internal tools and platform ecosystems for Instamart’s supply chain, pricing, catalog, finance, procurement, and operations workflows. The role involves framing ambiguous problems, leading end-to-end projects, optimizing business processes, collaborating with product, engineering, and operations teams, and delivering implementation-ready designs with measurable outcomes.
Summary Generated by Built In
Company Description

Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 40000 items to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful. Instamart has been operating in 120+ cities across India and plan to expand to a few more soon. We have seen immense love from the customers till now and are excited to redefine how India shops

Job Description

Job Profile: Product Designer
Years of Experience: 2-4 years in B2B / internal tools / platform ecosystems
Location: Bangalore (Hybrid)

About the role:

The Product Designer will be responsible for tasks coming from overall Instamart Supply Chain charter, including New Initiatives, Planning & Procurement, POD Operations, Vendor / Supply Portal. The role requires close collaboration with cross-functional partners: product managers, engineers, business stakeholders, and fellow designers, to build intuitive, scalable systems that streamline internal operations and improve business agility.

What qualities are we looking for?

  • Own Key Charters: Own and deliver high-impact design outcomes across the Pricing, Catalog, and Finance charters within Instamart’s internal platform ecosystems.

  • Drive End-to-End Projects: Independently lead 2–3 major projects per quarter, taking them from initial problem framing through execution to implementation validation.

  • Solve Complex Business Problems: Translate ambiguous, unstructured business challenges into clear, system-level design solutions with defined success metrics.

  • Optimize Workflows: Enhance operational efficiency, decision-making speed, and error reduction within critical internal supply chain and pricing/catalog workflows.

  • Collaborate Across Teams: Proactively close dependencies and align with Product, Tech, and Operations teams to deliver scalable, implementation-resilient designs.

Who are we looking for?

  • Experience: A designer with 2- 4 years of experience, ideally working in B2B, internal tools, platforms, or complex, workflow-heavy domains like logistics, fintech, or SaaS.

  • Problem Structuring Mastery: Ability to take highly ambiguous, messy problems and convert them into clear, logical flows, systems, and decisions rather than just visual screens.

  • Strong Systems Thinking: Exceptional craft in producing dev-ready, logically complete designs that account for edge cases, error states, and alignment with Design Language Systems (DLS).

  • User & Business Grounding: Ability to connect user needs to business goals and impact, relying on user and business immersion rather than assumptions to drive design decisions.

  • High Ownership & Independence: An independent self-starter who thrives in evolving, low-structure environments and has a strong bias for action without needing constant direction

Additional Information

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

Skills Required

  • 2–4 years of product design experience
  • Experience with B2B products, internal tools, platforms, or complex workflow-heavy domains
  • Ability to structure ambiguous problems into clear flows, systems, and decisions
  • Strong systems thinking and ability to create development-ready designs covering edge cases and error states
  • Ability to connect user needs with business goals using user and business research
  • Ability to work independently and take ownership in low-structure environments
  • Experience in logistics, fintech, or SaaS

Swiggy Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Swiggy and has not been reviewed or approved by Swiggy.

  • Equity Value & Accessibility Equity grants and recurring liquidity events are ongoing, and feedback suggests office employees value this as part of total compensation. These programs provide a meaningful wealth‑creation lever by India tech standards.
  • Parental & Family Support Gender‑neutral parental policies were expanded with extended leave, flexible/part‑time options, bonding leave, fertility/adoption support, and structured re‑entry. Feedback suggests these updates are viewed as progressive and supportive for caregiving.
  • Healthcare Strength Company‑paid accident insurance for delivery partners includes hospitalization and OPD cover with extensions to family members. This safety net is notable within the gig‑economy context.

Swiggy Insights

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The Company
HQ: Bengaluru, Karnataka
5,000 Employees
Year Founded: 2014

What We Do

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. With Swiggy’s New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people. *We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

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