Product Designer
North Hospitality - Remote
Join the hospitality experts. Imagine delivering sophisticated hospitality technology, simplified payment processing, and award-winning support to some of the top restaurants in the U.S.
The Product User Experience Designer, Hospitality, will be responsible for aiding and assisting in the design of digital products and applications across all North Hospitality platforms.
The Designer will assist with large-scale company initiatives and maintain relationships with Development and Product teams, and develop detailed market analysis data, high-level requirements, and user-centric design language that informs UI Designers and other key stakeholders.
What you'll do:
Develop the design of digital products with detailed mockups and documentation based on user experience best practices and high-level business requirements.
Develop best-in-class user experience patterns and design languages based on educated insight into human behavior and established digital practices.
Drive conversations with Product Owners to establish product feature sets and build high-level requirements based on understood user needs.
Conduct user research and compile competitive market analysis data. Develop customer-focused personas and build informed product workflows based on customer behavior.
Be a primary point of contact with Engineering Team Leads and Developers to collaborate on building refined products and answer usability questions.
Act as an approval layer in the QA processes for design and user experience reviews.
Create polished interactive product prototypes and present to senior leadership.
Contribute and/or write UX copy and craft user-centric messaging.
Review final assets and design systems from User Interface (UI) Designers. Provide feedback that focuses on product and brand consistency.
What we need from you:
- Bachelor's degree in Human-Computer Interaction (HCI), Cognitive Science, Psychology, Communications, Marketing, Graphic Design, Computer Science, or a Master's degree.
- Minimum two (2) years of experience in a related UX Designer role, or Software Engineer role.
- Must demonstrate leadership skills and comfort with owning large-scale projects.
- Must have excellent verbal and written communication skills.
- Must be both self-motivated and experienced working with developers, designers, and product managers.
- Must be able to work both individually and collaboratively in a team environment.
- Candidate must be experienced in responsive web design concepts and constraints as well as iOS and Android mobile design.
- Understand iterative development methodologies, including SCRUM and Agile.
- Expert understanding of digital design principles and keep on top of upcoming trends in web and mobile design.
- Experience in designing complete mobile and web products from concept to development completion.
- Innovation, creativity, design, and analysis skills are required.
- Experience with Adobe XD, Adobe Photoshop, Adobe Illustrator required.
- Proficiency in Jira, Principle, and After Effects a plus.
- Experience in hospitality industries a plus.
- Certification in Human Factors preferred.
What we offer:
We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:
Medical, Dental, & Vision Coverage
Flexible Paid Time Off
401(k) + Match
Education Assistance
Paid Maternity & Paternity Leave
Mental Health Support & Well-Being Program
Company-funded Lifestyle Spending Account
Salary Range: $75,000- $98,500
Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.
Who we are:
We are restaurateurs building products for restaurateurs. At North Hospitality, our team has years of experience working in, and for, some of the most renowned hotels and restaurants in the country. Now, we’re committed to bringing that passion to restaurateurs everywhere in the form of a single, seamless platform for all operations.
At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal-opportunity employer.
To learn more about North and our family of companies, visit our website: https://www.north.com/company/about/our-companies-brands
Skills Required
- Bachelor's degree in HCI, Cognitive Science, Psychology, Communications, Marketing, Graphic Design, Computer Science, or a Master's degree
- Minimum two (2) years of experience in a related UX Designer role or Software Engineer role
- Demonstrated leadership skills and comfort owning large-scale projects
- Excellent verbal and written communication skills
- Experience working with developers, designers, and product managers
- Ability to work both individually and collaboratively in a team environment
- Experience in responsive web design concepts and constraints
- Experience in iOS and Android mobile design
- Understanding of iterative development methodologies, including SCRUM and Agile
- Expert understanding of digital design principles and awareness of web and mobile design trends
- Experience designing complete mobile and web products from concept to development completion
- Innovation, creativity, design, and analysis skills
- Experience with Adobe XD, Adobe Photoshop, and Adobe Illustrator
- Proficiency in Jira, Principle, and After Effects
- Experience in hospitality industries
- Certification in Human Factors
What We Do
NorthAB, LLC (North) and its subsidiaries are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else. At North, we point the way to smarter, faster, and just plain better payment solutions. Let’s go North, together!
Why Work With Us
At North, we put a clear focus on team member well-being, both personally and professionally. We offer Flexible PTO and Work by Choice policies (i.e. work remotely, in office, or hybrid) that create the flexibility our team members need to do their best work.
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