Acclaim is building an omni-channel voice AI assistant for a leading fintech ecosystem. One platform — many surfaces, primarily and smart speaker. It understands speech and context, holds a conversation, and gets things done. At the core is agentic e-commerce for lifestyle scenarios: order groceries, book flights and cinema tickets, find something to watch — all by voice, with the bringing every result to the screen.
This is a greenfield 0→1 product. You'll be shaping the experience across every surface from day one.
Requirements- Minimum of 5 years of experience in product design.
- Experience with Smart / launcher design.
- Consumer product experience - B2C, lifestyle, e-commerce, media, or travel.
- Principal-level autonomy - you take high-level inputs and run with them.
- Experience shipping in 0→1 products or fast-paced startup environments where speed and ambiguity are the norm.
- Strong portfolio demonstrating problem-solving skills and design expertise.
Nice to Have:
- Experience in UX writing, conversational AI, or voice assistant design — you'll shape how the assistant communicates and sounds.
- Voice UI or audio-first interaction design.
- Mobile design experience (iOS / Android).
- Experience with user research and usability testing.
- Lead end-to-end design of the AI assistant experience across and mobile — covering interaction model, information architecture, visual language, and motion.
- Define interaction patterns for voice-first, agentic flows on a 10-foot screen: remote-driven navigation, no mouse, no keyboard.
- Collaborate with the Conversational UX Designer, product managers, ML engineers, and developers to deliver a working product within a tight timeline.
- Drive design direction independently — establish clarity in ambiguous situations rather than waiting for fully-formed briefs.
- Produce and maintain design documentation, prototypes, and developer handoff materials throughout the project lifecycle.
- The team has built award-winning AI products for tech corporations - devices, voice assistants, products that are actually in the world
- Cutting-edge tech stack: Speech Technologies, NLP, Generative AI (LLMs, diffusion models), voice-first agentic architecture with privacy-first and on-premises deployment
- High engineering bar and real ownership - the team cares about what actually works in production, not what looks good in a demo, and you'll see the impact of your work directly
- Fast career progression - a senior-heavy team and a high volume of real problems mean you grow faster than you would anywhere else
- Startup pace with enterprise stability - real clients, real revenue, no bureaucracy
- Fully remote across Europe
- 21 vacation days + public holidays + 5 sick days
- Private English lessons via Preply
Skills Required
- Minimum of 5 years of experience in product design.
- Experience with Smart / launcher design.
- Consumer product experience - B2C, lifestyle, e-commerce, media, or travel.
- Principal-level autonomy - you take high-level inputs and run with them.
- Experience shipping in 0->1 products or fast-paced startup environments.
- Strong portfolio demonstrating problem-solving skills and design expertise.
- Experience in UX writing, conversational AI, or voice assistant design.
- Voice UI or audio-first interaction design.
- Mobile design experience (iOS / Android).
- Experience with user research and usability testing.
Acclaim AI Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Acclaim AI and has not been reviewed or approved by Acclaim AI.
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Parental & Family Support — Parental leave is explicitly listed on the company’s Wellfound profile. Feedback suggests family support is part of the baseline perks communicated publicly.
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Leave & Time Off Breadth — Generous vacation is highlighted on Wellfound. This points to broader time-off flexibility typical of startup-style packages.
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Wellbeing & Lifestyle Benefits — Professional development and company events are called out on Wellfound. These signals indicate investment in growth and team connection beyond core benefits.
Acclaim AI Insights
What We Do
Acclaim is a voice-first AI customer experience (CX) platform purpose-built for regulated industries including banking, fintech, healthcare, and insurance. It provides enterprises with goal-oriented AI agents that go beyond conversation to deliver agentic solutions that solve end-to-end business problems—orchestrating and executing complete customer workflows from outreach through resolution. Acclaim's solutions transform human-driven CX processes into AI-powered ones that are continuously learning and improving. Our platform helps organizations delight with human-quality conversations, accelerate revenue-driving interactions, and safeguard their data by maintaining strict compliance across every customer channel—creating more seamless customer experiences while improving the productivity and satisfaction of human agents. Built on a privacy-first architecture with on-premises or private cloud deployment, Acclaim ensures every interaction is secure, compliant, and delivers results that speak for themselves.
