Product Designer

Posted Yesterday
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Manchester, Greater Manchester, England, GBR
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
Lead end-to-end product design across a fintech portfolio: define hypotheses, conduct user research, create journey maps, wireframes, high-fidelity UI and prototypes, run workshops, collaborate with product, engineering and sales, and iterate solutions to deliver measurable customer and commercial outcomes.
Summary Generated by Built In

Join us as a Product Designer

  • You’ll be responsible for product design across a portfolio, providing a strategic approach with end-to-end design thinking within the Product organisation

  • You’ll be operating in a fast-paced environment, working end-to-end to understand user needs and deliver cutting edge design

  • It’s a leading role, where you’ll have the opportunity to work within cross functional teams to deliver best in class solutions for our digital projects

  • You’ll apply hypothesis driven design to create experiences that deliver measurable customer and commercial outcomes

What you’ll do

As a Product Designer, you’ll lead the design thinking in your projects, including new ways of working, new user research techniques and new products within the Fintech innovation space. Your work will bring high quality designs to meet the needs of our customers and the business.

Throughout the course of your work, you’ll collaborate with others to develop and meet the standards through peer reviews and knowledge sharing. You’ll also be managing and leading workshops and craft reports, as well as contributing to playback sessions with multiple stakeholders.

Your responsibilities will include:

  • Designing with clear hypotheses linked to customer behaviours and commercial outcomes and validating these through testing and iteration

  • Producing journey maps, UX wireframes, hi-fidelity UI and prototypes to effectively communicate design ideas to obtain stakeholder buy-in

  • Running and managing ideation, brainstorming and critic workshops with multiple stakeholders

  • Working closely with engineering, product, and business teams to find solutions to design challenges that appeal to customer

  • Working closely with sales teams to produce customer facing demos of product UX

The skills you’ll need

We’re looking for someone with experience of delivering customer focused designs and ideally including native mobile design. You’ll also bring the ability to work well in an agile, fast paced and data driven environment.

We’ll also expect you to have:

  • Experience of developing customer facing digital applications and products and in launching customer focused digital products

  • Advanced proficiency in Figma and FigJam to design, prototype and facilitate collaborative design and ideation sessions

  • An understanding of user research and the benefits that these insights have on design solutions

  • A background in user research

  • Good written and verbal communication skills

  • Experience of creating solutions that combine the needs of the customer with the needs of the business

Hours

35

Job Posting Closing Date:

20/07/2026

Ways of Working:Hybrid

Skills Required

  • Advanced proficiency in Figma
  • Advanced proficiency in FigJam
  • Experience developing and launching customer-facing digital applications and products
  • Understanding of user research and a background in user research
  • Ability to work well in an agile, fast paced and data driven environment
  • Experience delivering customer-focused designs (native mobile design ideally)
  • Good written and verbal communication skills
  • Experience creating solutions that balance customer needs with business outcomes

NatWest Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NatWest Group and has not been reviewed or approved by NatWest Group.

  • Flexible Benefits A flexible ValueAccount structure with pension and benefit funding allows tailoring of health, protection, lifestyle, and savings options, with unused amounts typically paid as cash. This flexibility supports personalisation of coverage, particularly in Great Britain where the framework is most detailed.
  • Retirement Support Employer-funded pension contributions are provided on top of salary in Great Britain, alongside automatic retirement enrollment and share/save programs. This creates structured long‑term wealth support as part of total reward.
  • Parental & Family Support UK policies outline extended maternity, adoption and equal partner leave on full pay with a phased return, plus paid neonatal care leave. These provisions are positioned as market‑leading and complement broader flexibility resources.

NatWest Group Insights

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The Company
HQ: Edinburgh
40,000 Employees
Year Founded: 1970

What We Do

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.

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