Senior Product Designer (UX/UI)

Makro Pro is a leading retail brand in Southeast Asia, serving millions of customers through its extensive network of hypermarkets, supermarkets, and digital platforms. We focuses on delivering everyday value, convenience, and quality products, while continuously enhancing the customer experience through innovation and technology.

Take your career to new heights in the future of e-commerce. Join our team and help us build Southeast Asia’s next unicorn.

• Understand the User – Partner with product owners, researchers, and data analysts to uncover user needs, pain points, and motivations through interviews, analytics, and usability testing.
• Design with Purpose – Create user flows, wireframes, prototypes, and high-fidelity UI designs that balance user experience, aesthetics, and business impact.
• Data-Driven Decisions – Leverage user research, usability tests, and analytics to validate design decisions and iterate for improvement.
• Collaborate Across Teams – Work hand-in-hand with developers, UX writers, and data scientists to ensure designs are feasible, functional, and aligned with the product vision.
• Maintain Consistency – Contribute to and evolve the design system, ensuring a unified visual language across all platforms.
• Stay Ahead – Keep up with UX/UI trends, competitor benchmarks, and industry innovations to introduce fresh, effective ideas.
• Iterate & Improve – Regularly refine designs based on feedback, test results, and business insights.

• Bachelor’s degree in Design, Human-Computer Interaction, or related field (or equivalent experience).
• 5+ years of UX/UI design experience, preferably in product-focused environments.
• Strong portfolio showcasing end-to-end design process — from research insights to final UI.
• Proficiency in Figma (preferred), Sketch, or similar tools.
• Solid understanding of UX principles, information architecture, and interaction design.
• Experience with both qualitative and quantitative research methods.
• Excellent communication skills — able to explain design rationale clearly to non-design audiences.
• Strong problem-solving skills and system-level thinking.
• Attention to detail, with the ability to create designs that are both beautiful and practical.
• (Bonus) Experience in e-commerce, fintech, or enterprise-scale platforms.
• Able to plan, conduct, and synthesize user research and usability testing
• Skilled at creating interaction design solutions for desktop, web and mobile applications
• Strong visual design skills, able to create compelling, branded, high-fidelity product screens
• Familiar working with design systems that consistently scale across platforms
• Hands-on experience designing consumer applications for desktop, web, and mobile
• Proven experience working in design teams in an Agile product development setting
• Experience planning and conducting user research at various stages of the design process

Health Insurance – At Makro Pro, we care about your health! Group insurance from a top insurance company is included in your benefits—OPD, IPD, Emergency OPD

Provident Fund – Makro Pro cares about your long-term plan! We offer 3% provident fund.

Year-end bonus – We include variable and performance bonus for our employees.

Gym Facilities – Our Head office has a fitness center, yoga room, and recreational space. Enjoy Bangkok scenery and work your body!

Attractive Vacations days – Enjoy our attractive annual leave. Let’s say the minimum is 18 days!

No overtime – We work 5 days a week with. We set our own goals and deadlines.

Free car parking space – No more stress or extra cost if you drive to work. We offer free parking space for our employees.

• Clear focus.
• Diverse Workplace (Our members are from around the world!)
• Non-hierarchical and agile environment
• Growth opportunity and career path