Product Designer II (REMOTE)

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

Welcome to Product Design at DICK’S Sporting Goods, where we specialize in delivering retail excellence along every aspect of the customer journey driven through Technology. Our mission focuses on crafting intuitive, easy-to-use products that span across our business. We are looking for a new team member who can enable human-centered practices that inspire, innovate, and deliver elevated experiences for our customers and products.

This role is for placement on the Mobile Apps Team, where you will help to design the future of Dick’s Sporting Goods and Golf Galaxy digital experiences on iOS and Android. Specifically, you will be focused on the design and UX strategy for out-of-funnel pages and experiences, including Home, Account, Settings, as well as partnering on design efforts with our Loyalty and Personalization teams, and others. You must thrive in both autonomous work and collaborative work settings within this role.

As a Product Designer II, you work closely with other product designers, product managers and software engineers to deliver product experiences rooted in human-centered principles that support strategic priorities. You are an active participant in the organization and delivery of high-quality products enabled through a lean product development process including:

Team Forming
As part of a balanced team, you invest in learning and collaborating with product managers, software engineering, and business partners. Team forming is an important aspect of aligning on your purpose, key strengths, agreements, and ceremonies.  

Human-Centered Approach
Expanding teammate understanding and application of human-centered design, stakeholder exposure and involvement to critical HCD activities, and finding creative ways to influence HCD outside of a singular product team.

Evidence & Risk Evaluation
Avoiding extensive research practices through design maturity; understanding that the nature of the evidence needed will parallel the nature of the risk presented to the customer and/or the business.

Discovery
Your process is rooted in problem solving frameworks, where you leverage mixed-methods research to support identification and understanding of users (and systems), journeys, and top problems.

Experimentation
Learning is a critical part of your team culture, which allows you to create ways to validate the effectiveness of the experience pre-launch through experimentation, prototype testing, A/B testing, usability testing, and so forth.

Data-Driven Solutioning
Leveraging mixed methods data insights to drive decision making.

Best-in-Class Design
Actively aware of trends around digital product design, UX, usability, and accessibility. You will produce iterative design work that pushes experiential norms and seek answers for unsolved and unasked questions.

Development
This is where everything comes together as your team commits to delivering an end-to-end experience. Product designers leverage both custom solutions and Homefield, our in-house design system, to communicate and pair with software engineers throughout the development process.

Feedback
You relentlessly seek feedback from users through various channels, while understanding how to aggregate and activate this feedback in meaningful ways within your team.

Job Duties & Responsibilities

Strategy – How you understand and plan within a product team that solves customer problems and drives market impact

The Product Designer II supports one product team with a focus on learning and growing intermediate-to-advanced skills within product design. Supporting a low-to-mid complexity product team, the Product Designer II is responsible for:

• Using evidence-based influencing skills

• Conducting stakeholder identification workshops and creating stakeholder maps by product

• Facilitating stakeholder engagement and interactions for HCD enablement

• Translating stakeholder knowledge into inputs to discovery

• Effectively explaining 'why' discovery / experimentation are needed

• Defining the discovery strategy in support of the product domain

Execution – How you support and provide oversight to the design and delivery of solutions to our customers

The Product Designer II supports one product team with a focus on learning and growing intermediate-to-advanced skills within product design. Supporting a low-to-mid complexity product team, the Product Designer II is responsible for:

• Conducting research discovery to define problems

• Applying mixed methods research practices

• Identifying the right problems using problem discovery frameworks

• Prioritizing problems to be solved

• Utilizing visual design principles applied to UI design

• Demonstrating a customer-centric view into developing great product experiences and the ability to advocate on a customer's behalf

• Leveraging Homefield to create UI designs

• Crafting best-in-class design work in Figma

• Thorough design documentation for all projects

• Prototyping experiences for storytelling, usability testing, and handoff needs

• Comfortably collaborating with engineers throughout design and handoff processes

• Participating in sprint planning to support research / design / development

• Gathering feedback to inform behavioral trends

• Monitoring metrics to understand usage trends

• Building discovery objectives and goals in collaboration with key stakeholders

• Combining quantitative + qualitative data to tell the story of the product

QUALIFICATIONS:

Candidates for this role should have:

• Foundational understanding of Product Design

• Strong written and verbal communication skills

• Effective relationship building with technology peers and stakeholders

• Ability to balance business objectives & customer needs

• Demonstrated success defining & launching successful products

• Strong deductive reasoning skills

• Curious attitude and desire to learn

• Customer-centric view into developing great product experiences and the ability to advocate on a customer's behalf

• Experience with generative research methods

• Intermediate level use of problem-solving frameworks

• Understanding of software development lifecycle

• Knowledge of lean product management

• Ability to influence cross-functional teams without formal authority

• Portfolio of work, demonstrating a human-centered design process

Targeted Pay Range: $83,000.00 - $138,200.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.