ABOUT RETOOL
Nearly every company in the world runs on custom software for critical operations like tracking performance metrics, handling customer support workflows, building admin dashboards, and countless other processes you might not have even thought of. But most companies don't have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.
At Retool, we’re building the first enterprise AppGen platform: software that transforms natural language into production-ready code, integrates directly with business data, and meets the highest standards of security and governance. AI is redefining what it means to build software—and who gets to build it. The definition of “developer” now includes analysts, operators, and domain experts creating solutions directly. As the pool of builders widens, so does the complexity of what they need to build. The opportunity is enormous, but so is the challenge of enabling this larger community to build production-grade software safely. That means AI that understands real business data, enforces enterprise policies automatically, and empowers teams to create once and reuse everywhere with shared, trusted components.
Over 100 million hours of work has been automated by developers and domain experts using our platform, freeing them to focus on creative problem-solving and strategic initiatives that drive real business value. The people closest to knowing what needs to be built can now safely create custom solutions within enterprise guardrails. And that's a mission worth striving for.
Let's build the future together!
ABOUT THE TEAM
The Hub team is the backbone of Retool’s enterprise experience, designing the features that let customers confidently scale to thousands of users. From permissions and identity to billing and pricing, you’ll be solving design problems that balance flexibility, transparency, and ease of use—all in areas where enterprise customers have their highest stakes. Many of these systems are evolving rapidly, and your design leadership will shape how they meet growing demands.
At Retool, we expect a lot from our designers: own the full product design life-cycle, drive key product decisions, and maintain a relentless focus on creating impactful work. We’re constantly seeking just the right balance between convention and configuration, between technical expressiveness and conceptual simplicity. You’ll be joining an experienced, tight-knit, and collaborative group from diverse backgrounds who love combining research, data insights, and peer feedback into a user-centered design process. While we work very closely with our product teams, we’re intentional about preserving space for designers to learn and work alongside each other.
IN THIS ROLE, YOU'LL
- Design scalable identity and permission management systems that are both powerful and intuitive
- Create seamless billing and pricing experiences that inspire trust and clarity for enterprise customers
Partner with cross-functional teams to ensure Hub features integrate smoothly across the product - Anticipate enterprise needs, designing systems that will scale with customers’ complexity over time
- Perform user research to identify problems and validate solutions
- Produce the artifacts needed—specs, sketches, wireframes, mockups, prototypes, or code—to take UI ideas from conception to production
- Participate in design reviews and share work regularly with designers, cross-functional teams, leadership, and the company
- Contribute to Retool’s design system and component library
- Help establish design team processes and uphold high standards for design and product quality
THE SKILLSET YOU'LL BRING
- Have a strong portfolio demonstrating a generalist design skills and at least 4+ years of experience driving the product design lifecycle from end-to-end
- Are excited about breaking down technically complex problems into abstractions, finding a balance between ease of use, learnability, and power
- Love thinking systematically about hard problems with a lot of tradeoffs—then going deep on getting the details right through rapid, continual iteration
- Are customer-obsessed and excited to spend time with users
- Have experience designing developer-centric products, creative software, and/or enterprise internal tools
- Are an excellent communicator (and consider writing to be a fundamental design skill)
- Thrive in ambiguity, can independently prioritize work based on user needs and business goals, and take responsibility to drive product ideas forward
- Are inspired to radically rethink how software is built
For candidates based in San Francisco, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location.
Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!
Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.
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What We Do
Retool is a development platform for building business software. Users can visually design apps that interface with any database or API, and switch to code to customize how their apps look and work. With Retool, developers ship more apps and move their business forward—all in less time.
Thousands of teams at companies like Amazon, DoorDash, Peloton, and Brex collaborate around custom-built Retool apps to solve internal workflows. We're just getting started and growing quickly—join us!
Why Work With Us
Retools are solution drivers—whether fixing a button misalignment or enabling customers to build with the newest AI technologies, we wear many hats and act like owners. Our small teams work on big problems, pushing hard and moving quickly to create outsized impact. We hold each other accountable and celebrate together when we get it right. Join us!
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