Product Designer (Growth)

Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. 

With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using technology to save millions for our 25,000 enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2024, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. 

Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.

The Sword Growth team is looking for a creative and strategic Growth Product Designer who is passionate about crafting user experiences that drive growth and enhance user engagement. Growth at Sword focuses on the initial user journey, including the enrollment and onboarding processes, which are built on web platforms, with a great focus on smartphone devices.

What you'll be doing:

• User-Centered Design: Conduct user research, and user journeys to understand our users and their needs;
• Wireframing and Prototyping: Develop wireframes, prototypes, and high-fidelity mockups to visualize and communicate design solutions;
• Responsive design: Ensuring the user interface adapts smoothly to different screen sizes, resolutions, and device types;
• Visual Content Production: Provide engaging visuals that align with our brand guidelines and translate the Sword’s personality, with a focus on testing, performance, and personalization;
• Cross-Functional Collaboration: Work closely with product managers, developers, and marketers to ensure design solutions align with business goals and technical constraints;
• Data-Driven Design: Utilize analytics, A/B testing, and user feedback to inform and iterate on design decisions;
• Design System Management: Contribute to and maintain our design system, ensuring consistency and scalability across all products;
• Growth Initiatives: Focus on improving key growth metrics such as user acquisition, retention, and engagement through innovative design solutions;
• Enrolment/Onboarding Experiences: Design seamless and intuitive flows that guide users through the initial stages of using our products;
• Usability Testing: Conduct usability tests and gather feedback to continuously improve the user experience.

What you need to have:

• 2-4 years of experience in product design, with a focus on growth, onboarding, or user engagement;
• Proficiency in design tools such as Figma, and Adobe (Photoshop, Illustrator, etc);
•  A strong portfolio showcasing your design process, visual design work, user research insights, and final designs;
• Excellent communication and presentation skills, with the ability to articulate design decisions and collaborate effectively with cross-functional teams;
• Strong problem-solving skills and the ability to make data-informed design decisions;
• Experience in interpreting user data, both qualitative and quantitative, and design solutions focused on goals and metrics;
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities;
• Must be proficient and highly skilled in Figma;
• Design for accessibility. Design Systems: Understanding of Design Systems and atomic design principles;
• Ability to express ideas through wireframing and prototyping.

What we would love to see:

• Good time-management skills;
• Be sensitive to motion design;
• Illustration and photo editing skills;
• Self-motivated, able to work independently but also collaborative and driven by group critique;
• A thought leader in composition and integration, considering the broader scope of products;
• A good understanding of how design translates to code and how your decisions will affect development complexity and timelines.

To ensure you feel good solving a big Human problem, we offer:

• A stimulating, fast-paced environment with lots of room for creativity;
• A bright future at a promising high-tech startup company;
• Career development and growth, with a competitive salary;
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
• A flexible environment where you can control your hours (remotely) with unlimited vacation;
• Access to our health and well-being program (digital therapist sessions);
• Remote or Hybrid work policy: We have offices in Porto and Lisbon, so if you want to have face-to-face contact you can always work from there.

Portugal - Sword Benefits & Perks:

• Health, dental and vision insurance

• Meal allowance

• Equity shares

• Remote work allowance

• Flexible working hours

• Work from home

• Unlimited vacation

• Snacks and beverages

• English class

• Unlimited access to our Learning Platform

Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.

Sword Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.