Product Designer - eComm pillar / MarTech

With a growing global subscriber base and a reputation for insightful analysis and opinion on every aspect of world events, The Economist is one of the most widely recognised and well-read current affairs publications and the foundation of our digital consumer product portfolio. We are developing a world-class product and design organisation and have an exciting opportunity for a Product Designer to help us design exceptional web and mobile app experiences that drive subscriber acquisition and retention. 

The role

We are looking for a Product Designer to join our e-commerce and subscriptions product area; with a focus on helping us improve acquisition and retention. You’ll be part of teams that are helping to drive anonymous users to register, converting non-subscribers to paid subscribers, optimising checkout flows and encouraging self-serve account management.

You’ll work in cross-functional teams of Engineers and Product Managers, taking ownership of design decisions with support from a Lead Product Designer. You’ll produce end-to-end user experiences and create design deliverables ready for engineering. Your work will uphold The Economist brand digitally, maintaining our high bar of visual quality whilst ensuring technical constraints are considered to create intuitive user flows.

You’ll be able to demonstrate experience designing for subscription business models across app and web. You’ll be able to demonstrate experience sketching, prototyping and moving through different levels of fidelity quickly. From user research to wireframes and user flows through to testing and validation - you’ll develop into a designer that can work end-to-end. 

You’ll be supported by a friendly and inclusive design team who have the autonomy to define and improve processes and care deeply about developing each other's capabilities.

Responsibilities

• With the support of your team, you will work with key partners across the business (from product, editorial, marketing and data) to achieve shared goals.
• Be involved in carrying out user research alongside your team to understand user behaviour and identify needs.
• Articulate key insights and translate them into testable artefacts like sketches, user flows or interactive prototypes that utilise The Economist brand to test assumptions and ideas.
• Define user flows and journeys, ensuring clarity and alignment across teams.
• Create production ready design assets and work with engineers to ensure a high quality experience is shipped.
• Actively participate in workshops and/or design sprints that bring stakeholders and others along the product development journey. 
• Regularly share work with your team and designers that communicate progress and design rationale.

Who you are

• You have a portfolio that demonstrates your design process and core craft skills including interaction and visual design across mobile and web.
• Some experience iterating or launching products by working collaboratively with engineers, product managers and other designers in an agile way.
• An understanding of technologies used to build world-class mobile product experiences. You have experience in agile working and sprints, will be hands-on with user-acceptance testing (UAT) and have a familiarity with the fundamentals of accessibility and usability. 
• Familiarity with prototyping and design tools like Miro, Protopie or Figma and can prioritise choosing the right tool at the right time. Experience in AI enabled prototyping tools would be a plus.
• Clear communicator either verbally or through text and are fluent in English.
• You seek opportunities to learn and grow your hard and soft skills through feedback and self reflection.

If you think you are qualified for this role but don’t necessarily tick every box, please submit an application. The ‘perfect candidate’ doesn’t exist.

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