Product Designer 2

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift. 

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

A member of our Talent Acquisition team reviews ALL of our applications - yes a real person reviews resumes! They are excited to read more about what amazing things you could add to D2L. 

• Remove points of friction to help new administrators get Brightspace setup quickly.
• Build tools to automate data syncing between Brightspace and 3rd party systems.
• Redesign administrator workflows to help them find and understand the tools at their disposal.
• Enable administrators to easily find and edit data related to courses and other org units.

WHAT WE PROVIDE

We think we offer something unique:

• A supportive, talented, and collaborative community of product designers and user experience researchers; we learn from each other to develop the skills to do great work
• A maturing practice with growing tools and design systems; we all get to inform the growth of our design culture and practice
• Opportunities to engage with prospects, buyers, and end users to gain early market traction for a new product and business line; you will have an impact on the business.
• Strong collaboration with Product Management and Engineering to understand business and user problems, define and implement a solution, and measure its success; you will have opportunities to practice across all aspects of design.
• A chance to do meaningful work; we contribute to life-long learning to change the way the world learns

 WHAT YOU'LL BRING

• Empathy for and appreciation of the important work administrators do as users.
• Strong system analysis skills and the ability to make powerful, complex systems easy and enjoyable to use.
• The ability to craft beautiful designs and delightful, useful, and usable experiences
• An understanding of the broader UX practice and a story about your process; you can illustrate how you work with narrative, artifacts, successes, and challenges
• Awareness that good design is both about what you do and how you do it; you demonstrate that you care about both
• Curiosity combined with a desire to learn and grow; you're a life-long learner who is willing to explore new tools and approaches
• Openness, objectivity, and self-awareness; you are collaborative and seek and share feedback and ideas with your peers
• Strong presentation and facilitation skills; you frame, structure, and present work clearly and confidently, including to product stakeholders and senior leaders
• A sense of empathy and a user focus; you apply empathy both to your design work and with your project peers

ROLE RESPONSIBILITIES

• With support, understand and apply activities within the product design process at D2L from project inception to delivery
• Design workflows and experiences that are usable, functional, and consistent
• Complete defined inclusive design and accessibility activities to craft accessible experiences
• Develop expertise in the project domain and an understanding of the broader domain, user flow, or product area (product and pedagogy)
• Collaborate with other contributors in a broad scope design initiative or related product areas. You take ownership of project activities and deliverables. 
• You educate and advocate with the project team on product design activities and contribute to defining a vision
• Participate in design reviews by framing and sharing works in progress throughout the process and by sharing useful and actionable feedback with peers
• Collaborate with UX Research, and support research activities through identifying research needs, providing project context, and aligning on outcomes; assist with note-taking and analysis

The ideal candidate will be co-located to D2L's Kitchener or Toronto locations, with a hybrid working style and expectation of 3 days per week in office. 

Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!

Why we're awesome:

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:

• Impactful work transforming the way the world learns
• Flexible work arrangements
• Learning and Growth opportunities
• Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
• 2 Paid Days off for Catch the Wave related activities like exams or final assignments
• Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
• Retirement planning
• 2 Paid Volunteer Days
• Competitive Benefits Package
• Home Internet Reimbursements
• Employee Referral Program
• Wellness Reimbursement
• Employee Recognition
• Social Events
• Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne.