Product Designer (12 months)

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
Entry level
Fintech • Payments • Financial Services
The Role
Design customer-focused digital products across a portfolio using end-to-end design thinking. Create journey maps, UX wireframes, high-fidelity UI designs, and prototypes; conduct user research; facilitate ideation and critique workshops; and collaborate with engineering, product, business, and stakeholder teams. The role also includes peer reviews, reporting, playback sessions, and improving product usability and market success in a fintech environment.
Summary Generated by Built In

Join us as a Product Designer


  • You’ll be responsible for product design across a portfolio, providing a strategic approach with end-to-end design thinking
  • You’ll be operating in a fast-paced environment, working end-to-end to understand user needs and deliver cutting edge design
  • In this role you’ll have the opportunity to work within cross functional design teams to deliver best in class solutions for our digital projects
  • This is a remote-first role, so you’ll spend most of your time at home, working with your team digitally and coming into the office once a week when you need to collaborate closely with your colleagues 
  • We’re offering this role for a period of 12 months


What you’ll do

As a Product Designer, you'll champion design thinking methodologies to drive your projects forward, including new ways of working, new user research techniques and new products within the Fintech innovation space. Your work will bring high quality designs to meet the needs of our customers and the business.


Throughout the course of your work, you’ll collaborate with others to develop and meet the standards through peer reviews and knowledge sharing. You’ll also be managing and leading workshops and crafting reports, as well as contributing to playback sessions with multiple stakeholders.


Your responsibilities will include:


  • Pushing the usability and market success of our new and current products, enabling us to fulfil our business objectives
  • Producing journey maps, UX wireframes, hi-fidelity UI and prototypes to effectively communicate design ideas to obtain stakeholder buy-in
  • Running and managing ideation, brainstorming and critiquing workshops with multiple stakeholders
  • Working closely with engineering, product, and business teams to find solutions to design challenges that appeal to customers

The skills you’ll need

We’re looking for someone with experience of delivering customer focused designs and ideally including native mobile design. You’ll also bring the ability to work well in an agile, fast paced and data driven environment. To be considered for this role, you must submit a portfolio demonstrating your past work and experience alongside your application.


We’ll also expect you to have:


  • Experience of developing customer facing digital applications and products and in launching customer focused digital products
  • An understanding of user research and the benefits that these insights have on design solutions
  • A background in user research
  • Good written and verbal communication skills
  • Experience of creating solutions that combine the needs of the customer with the needs of the business

Hours

35

Job Posting Closing Date:

17/10/2026

Ways of Working:Hybrid

Skills Required

  • Experience delivering customer-focused designs
  • Experience designing native mobile products
  • Experience working in agile, fast-paced, data-driven environments
  • Portfolio demonstrating past design work and experience
  • Experience developing customer-facing digital applications and products
  • Experience launching customer-focused digital products
  • Understanding of user research and its impact on design solutions
  • Background in user research
  • Good written and verbal communication skills
  • Experience balancing customer and business needs in design solutions

NatWest Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NatWest Group and has not been reviewed or approved by NatWest Group.

  • Flexible Benefits — A flexible ValueAccount structure with pension and benefit funding allows tailoring of health, protection, lifestyle, and savings options, with unused amounts typically paid as cash. This flexibility supports personalisation of coverage, particularly in Great Britain where the framework is most detailed.
  • Retirement Support — Employer-funded pension contributions are provided on top of salary in Great Britain, alongside automatic retirement enrollment and share/save programs. This creates structured long‑term wealth support as part of total reward.
  • Parental & Family Support — UK policies outline extended maternity, adoption and equal partner leave on full pay with a phased return, plus paid neonatal care leave. These provisions are positioned as market‑leading and complement broader flexibility resources.

NatWest Group Insights

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The Company
HQ: Edinburgh
40,000 Employees
Year Founded: 1970

What We Do

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.

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