Join Mintel and help shape the future of global consumer insights through world-class design.
We’re looking for a Design Lead to join our growing Global Product Development team — someone who is a master of their craft and thrives in the early stages of product definition. You will blend hands-on execution with strategic thinking, translating complex, ambiguous problems into intuitive experiences.
This role is for a high-impact individual who isn't afraid to get their hands dirty. You will be "in the room" with clients and sales teams, sketching solutions in real-time, and partnering intimately with engineering to build solutions that shape entire industries.
Why This Role Matters
As Design Lead focused on our CPG Proposition & Roadmap, you’ll:
- Be the voice of the user: You won’t just rely on second-hand reports; you will tag along with sales teams and lead client conversations to hear the Voice of Customer (VOC) directly.
- Solve for the business: You focus on Product and Commercial goals first, using design to drive outcomes rather than just aesthetic output.
- Thrive in ambiguity: You excel at taking loose, complex requirements and whipping up early-stage flows that bring clarity to the conversation.
- Facilitate alignment: You encourage exploration by visualizing multiple options, helping cross-functional teams debate trade-offs and agree on the best path forward.
- Connect the dots: You work across the business—bridging the gap between the "what" (Product), the "how" (Engineering/Data), and the "why" (Commercial).
What You’ll Be Doing
Embed Data & AI Innovation
- Design for the future of intelligence: leverage your experience with AI and data to create conversational interfaces (e.g., chat experiences) that help users interpret complex data sets.
- Simplify the complex: Turn dense data interpretation challenges into clear, digestible, and valuable user experiences.
Drive Strategic Definition
- Translate very early, often abstract concepts into tangible prototypes. Use these not as final deliverables, but as tools to spark debate and socialize ideas across the business.
- Develop a keen understanding of Mintel’s unique content and insights ecosystem, ensuring the user experience amplifies the value of our insights.
Facilitate Cross-Functional Collaboration
- Bring different teams together (Engineering, Data, Product, Sales) to solve problems collectively. You will use design to frame the conversation and guide the group toward a solution.
- Partner closely with Engineering to explore design options. You understand technical constraints and work together to find solutions that balance user value with feasibility.
Shape Commercial Impact
- Join the frontline: Shadow sales calls and facilitate client feedback sessions to deeply understand customer needs and pain points.
- Ensure every design decision is anchored in commercial reality—focusing on how the experience drives adoption, retention, and value for the client.
Validate & Socialize
- Avoid the "big reveal." Instead, you will constantly validate concepts with customers and senior stakeholders, socializing your work early to ensure buy-in.
- Produce multiple design approaches to solve a single problem, allowing the team to evaluate different routes based on data and strategy.
Cultivate Design Excellence
- Lead the Design Team by example, setting up best practice through modelling high-quality design behavior and execution.
- Define and implement scalable design processes and contribute actively to mentoring and growing the skills of junior and mid-level team members.
What We’re Looking For
Essential:
- AI & Data Expertise: Specific experience designing for LLM interfaces, chat experiences, and tools that facilitate complex data interpretation and visualization.
- Experience & Mastery: 10+ years in Product Design, with a strong portfolio of B2B products.
- Modern Workflow: Experience experimenting with AI prototyping tools (to rapidly visualize concepts) combined with a mastery of standard design tooling.
- Ambiguity & Execution: Proven ability to solve highly ambiguous problems by quickly "whipping up" flows and concepts, focusing on commercial and product goals.
- Collaboration & Validation: Exceptional skill in facilitating cross-functional teams (Engineering, Data, Sales) to align on solutions and validate concepts with customers and senior stakeholders.
Nice to have:
- Exposure or experience in the FMCG or Market Intelligence sectors.
- Experience of leading and mentoring a team
We hope you’ll like our…
- Culture that supports true collaboration whilst embracing remote working
- Generous holiday allowance with the opportunity to buy additional holiday
- Approach to personal development where we encourage individuals to grow and share what they’ve learned
- Frequent social events, both within the department and across the company
- Blend of home and office working (1-2 days in the office)
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What We Do
Market Intelligence is what sets us apart and what defines us as a brand – literally in fact: when the company was founded in 1972 it took its name from an amalgamation of the two words. We have been defining and refining the Market Intelligence Mix ever since, to offer our clients a unique perspective on the consumer landscape ahead and a clear roadmap with which to navigate it. So what goes into the market intelligence mix? MARKET RESEARCH is not the only thing we do, but it is right at the core of our business. The vast range of primary research we carry out and commission is the bedrock of our market intelligence, creating data series we can assess incrementally over the long term to track trends and forecast the future. MARKET ANALYSIS is the second key element of the market intelligence mix. Our specialist team of market analysts scours the globe for trade, industry and government data, which our statisticians then integrate into meaningful sizing models and future value forecasts for thousands of sectors worldwide. PRODUCT INTELLIGENCE adds micro-level relevance to the macro context of our market analysis, bringing our clients real-world examples of the launches and goods that are driving the numbers. COMPETITIVE INTELLIGENCE is the fourth pillar of our work, keeping our clients abreast of their rivals’ strategies, communications and results, to give them the understanding they need to choose the right response to gain or maintain that crucial competitive edge. The magic happens when we pull them all together. Trend analysts, category specialists, systems developers, dedicated account teams and client servicing staff work together to provide our clients with understanding as well as knowledge. That’s our Market Intelligence. That’s how we help businesses grow. It’s why we’re the leaders in it.
