Level Access is a leader in digital accessibility, dedicated to creating inclusive digital experiences for everyone. We are seeking a Product Design Lead to join our Product Research and Design team and help shape the future of user experience across our accessibility technology products.
Role OverviewAs a Product Design Lead for the Build & Test and Governance & Reporting pillars, you will focus on enhancing the product experience for both internal and external users. You'll apply systems thinking and human-centered design to deliver intuitive and scalable solutions. Working closely with product leaders, technical leaders, designers, and researchers, you will design cohesive experiences that delight customers and deliver measurable business impact.
Responsibilities- Lead the design of intuitive, accessible user experiences for our digital accessibility products
- Collaborate with cross-functional leaders to define portfolio-level product requirements and deliver complete design solutions
- Drive both short- and long-term design strategies across the product lifecycle
- Lead a group of designers within the product portfolio, supporting their growth through planning and design reviews
- Mentor designers and researchers across the team
- Contribute to and evolve our design system to ensure consistency and scalability
- Support team members in conducting user research to inform and refine design decisions
- 5+ years of hands-on experience in product design, including end-to-end product development, design system and systems thinking
- 2+ years in a senior or lead design role, with leadership, mentorship, and strategic impact
- 2+ years of experience leading and developing product designers
- Shown ability to use data to inform and guide design decisions
- Experience partnering with product and engineering leaders to shape product portfolios
- Strong expertise in design discovery, problem framing, and solution definition
- Excellent communication skills and ability to collaborate across teams
- Working knowledge of UX research practices and experience applying insights to design
- Experience in growth design
- Experience in content design
- Deep understanding of design principles, usability practices.
- Knowledge of digital accessibility standards
If you thrive in a fast-paced, early-stage product development environment and are eager to make a significant impact in the field of accessibility, we would love to hear from you. This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO. Salary is commensurate with experience. Are you interested in immediate consideration? If so, please submit your cover letter and resume in English to be considered for this role!
Level Access is committed to workforce diversity. Equal Opportunity Employer. Copyright 2025, Level Access. All rights reserved.
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What We Do
Level Access is the market-leading provider of digital accessibility solutions. Our team has been at the forefront of accessibility innovation for more than 25 years, and we’ve supported thousands of organizations—from Fortune 500 companies to government agencies—to build and maintain digital experiences that work for all users. Our work is fueled by our belief that everyone, regardless of disability, deserves equal access to digital technology. We know that sustainable, effective digital accessibility requires a holistic approach. Our complete solution combines advanced technology and automation with expert services, equipping organizations with the full suite of tools and resources they need to eliminate barriers for users with disabilities.
Why Work With Us
Level Access is a mission-driven organization that focuses on making the world a more accessible place through software and services. You have the opportunity to work with some of the most well-known accessibility professionals in the space and make a difference in the world every single day.
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