Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:
- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team’s product knowledge
A Demo Product Associate is also known as a Storyteller and assists guests with making educated and confident shopping decisions through sharing the stories of the people and places behind Eataly’s products as well as advising on food and beverage pairings.
Responds courteously to guest inquiries regarding availability, usage of products, the range of services, restaurant offerings, classes at Eataly’s Chef’s Table, recipe help and location of products throughout the market
Listens actively and asks questions to understand guests’ needs and preferences; recommends food and beverage items
Develops comprehensive knowledge of Eataly’s products through diligent participation in live and video training and active use of Eataly’s product library
Communicates daily/monthly new information to Eataly teams
Prepares and executes product tastings and demonstrations
Interacts with Eataly teams and vendors, passing information on to Eataly’s Buying, Private Events and Public Relations teams
Assists with events, such as feste and sagre, and tours for guests
Circulates store regularly to ensure shopping carts are always available in designated areas
Opens and closes cash till and ensures an accurate accounting of all transactions, collections and disbursements during the work shift
Performs other duties as required or assigned
High school diploma or equivalent
Previous retail and/or restaurant experience preferred
Knowledge of and passion for Italian food and beverage
Outstanding communication and relationship-building skills
Outgoing personality and ability to sell
Intermediate computer skills
Benefits and Perks
- Medical, Dental, Vision Insurance
- Paid Time Off
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- Fun staff classes on products and Italian cuisine
- and more!
The base rate for this position is $18-$20 per hour
Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
What We Do
Eataly is the world’s largest artisanal Italian food and beverage marketplace. Founded in 2007 in Turin, Eataly shares “made in Italy” on a global scale through high-quality, authentic products and the stories of their local producers.
Eataly’s goal is to make our guests incisive and informed about how to select high-quality and healthy foods. Our marketplace, interspersed with restaurants and counters, is a learning center. At Eataly, you can enjoy a meal in a restaurant, purchase the ingredients, and learn more through classes, tastings and encounters with producers. We believe that quality can be accessible to everyone, and we are dedicated to offering high-quality products at sustainable prices for both consumers and producers.
The values and philosophy of Eataly are focused on sustainability, sharing and responsiblity. Over the years, we have expanded across the globe. Today, you can find us in 16 Italian cities and in countries including: Japan, the United States, Brazil, Germany, Turkey and many others.
Eat Better, Live Better!
