Product Delivery Rewards

Job Description
Join Our Team as a Product Delivery Rewards Manager!
Are you ready to drive innovation in one of the most exciting areas of Chase? As a Product Delivery Rewards Manager, you'll play a pivotal role in transforming program management across the Chase Ultimate Rewards Product. This is your chance to lead high-impact projects and collaborate with top talent to deliver exceptional results.
As a Product Delivery Rewards Manager, you'll lead program management for Chase Ultimate Rewards. Collaborate with cross-functional teams to deliver high-impact projects, ensuring alignment with strategic goals. Your role involves managing complex initiatives, fostering innovation, and driving excellence across all stages of product delivery. Join us to make a significant impact in a dynamic and fast-paced environment.
Key Responsibilities:

• Develop and manage integrated product delivery plans, providing regular progress updates to stakeholders.
• Collaborate with Product Owners, Area Product Owners, Agility Leads, and Designers to align impacts and scope.
• Manage the product roadmap, ensuring alignment with budget and team availability.
• Focus on risk and controls, managing dependencies within and outside the product area.
• Monitor and enforce Jira standards, supporting continuous improvement and agile effectiveness.
• Track IT and non-IT work, manage releases, and proactively address issues and dependencies.
• Establish best practices and innovate program management approaches for continuous improvement.

Required Qualifications, Capabilities, and Skills:

• Minimum of 7 years in Project Management or Product Delivery Management across multiple technologies.
• Proven ability to manage multiple projects, resources, and timelines in a fast-paced environment.
• Excellent verbal and written communication skills, with the ability to simplify complex topics.
• Strong interpersonal skills to inspire and instill confidence across teams.
• Proven leadership in managing programs/projects to meet deliverables on time.
• Strong understanding of Waterfall and Agile methods, stakeholder and risk management.

Preferred Qualifications, Capabilities, and Skills:

• Proficient in data analytics.
• Expert in JIRA, Confluence, and Microsoft Teams.
• Experience with PI planning.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.