Product Delivery Associate - Trust & Estates

Job Description
Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.
As a Product Delivery Associate in Trust & Estate Solutions [Wealth Management Solutions India], you enable the release of products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role. By working with the business users, including Trust Officers, Investors, Bankers, and Business Management, you will investigate issues, define and document requirements, perform detailed analyses, develop project plans, serve as a liaison between front and back office, manage and report progress, and drive the implementation of business solutions and change management initiatives.
Job responsibilities

• Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies
• Drive technology development through use of agile methodologies. Create and refine JIRA stories and maintain backlog
• Ensure a positive user experience by triaging and escalating production issues; and proactively recognizing and responding to emerging and potential issues.
• Identify, assess and document business requirements; propose creative solutions that balance technical solutions and limitations of the platforms against business priorities
• Facilitate implementation of new functionality through project management, training sessions, and the development of training manuals to ensure projects move seamlessly into the BAU environment
• Documents blockers and impediments to aid with dependency management and resource availability
• Establish relationships with key functional areas within JPMorgan to support the development and ongoing delivery of T&E solutions (Technology, Operations, Risk,etc)
• Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
• Excellent communication and presentation skills as well as strong Microsoft Office skills with proficiency in Excel, Word, Visio, and PowerPoint
• Drive data reporting to Senior Management (recurring and ad-hoc)
• Familiarity with managing a SharePoint site
• Proficiency in excel and ability to manage large amounts of data
• Exposure to operational management and change readiness workstreams
• Experience in Agile Methodology - Ability to write user stories representing business requirements, and test new products or product enhancements
• Excellent interpersonal skills with the ability to successfully engage and influence a broad range of individuals across businesses lines and key support functions

Preferred qualifications, capabilities, and skills

• Experience in wealth management, private banking, investments, and/or trusts and estates
• Experience in supporting large scale transformation, operational risk management, and/or efficiency programs

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.