Product Coordinator - Product Development

At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. As part of the A.P. Moller-Maersk Group, we connect economies and communities worldwide. Our success is driven by a strong commitment to LEAN methodologies, embedding continuous improvement into every aspect of our operations. Join us and be part of a team that values excellence, collaboration, and innovation.

We foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to continuous improvement is driven by LEAN principles, ensuring that every team member has the opportunity to develop their skills and advance their careers. Join us to be part of an innovative environment where your growth is our priority, and experience the numerous advantages of being a valued member of our team.

Operational excellence is one of the four core strategic pillars of APM Terminals’ long-term strategy: “This is our platform for current and new terminals, where all value streams are standard, scalable, and replicable from acquisition, to construction, integration and all the way down to running a terminal”.

Implementing, optimizing and scaling Operations Technology will play a pivotal role in achieving our strategic goals, ranging from initiatives like implementing complex brownfield automation at fast pace to optimize manhours per move or efforts to optimize running-hours per move by deploying fit for purpose modular and scalable solutions in our more conventional terminals. To be successful, our terminals need to be supported by a focused, aligned and agile global team that adds value by Subject Matter Expertise, standardization and agile decision making.

As part of the Process Automation team within the Operations Technology function, the Product Development Coordinator plays a key role in designing, developing, testing and implementing process automation systems that are modular, scalable, agnostic, fast to implement and easy to integrate. This role will be crucial to follow process automation solutions new pillars where standardization, modularization and value generation will be our principles.

Additionally, the role will drive product development roadmaps aligning features development with value creation, supported by the product management coordinators and leads, design and create prototypes and proof of concepts aligned with the product development roadmap, identify possible risks and deviations and giving support during all product live phases.

Focus areas/main deliverables: Design, develop, test, implement IIoT solutions prototypes and proof of concepts (PoC), to digitize our assets and processes, enable real-time process automation solutions and enable other strategic initiatives using asset/process -related data.

Key stakeholders: OT PA Leads, OT PA Product Leads, OT PA Product Coordinators, Terminals, OEMs/suppliers, OT Process Automation in general, OT Optimisation, OT Process Design and Management,  GLASS/Automation Support, Project Execution, Labour Excellence, Decarbonisation, FLOW, Lean, Asset Maintenance, OPS, HSSE and Finance.

Principal Accountabilities:

The Process Automation Product Development Coordinator will report to and work closely with the Process Automation, R&D and Product Integration Senior Manager during solution design phase, ensuring all the non-functional and functional requirements from the different stakeholders are considered and documented in the design.

The selected candidate will be responsible for assessing the market to identify potential COTS solutions and/or develop these internally in close collaboration with the Process Automation Product Leads and Coordinators and under the supervision of the Innovation, R&D and Product Integration Senior Manager.

The Process Automation Product Development Coordinator will create the solution design based on selected hardware/software elements, document the solution and fine-tune based on feedback from internal and external stakeholders.

Product Development Coordinator will be responsible for assembling the prototypes (or coordinate this via 3rd parties) and test the solution in internal test environments. Once tested, he / she will perform proof of concept testing in specified operational environments to prove solution viability. Operational testing will be performed together with other Process Automation team members, OT QA and the Product Development Coordinator will be responsible for coordinating this team throughout the testing phase.

Finally, Product Development Coordinator will ensure the required documentation is created according to the required documentation by internal stakeholders and ensure that the solution is correctly handed over to the different teams for productization, deployment and iteration across relevant terminals / assets in the portfolio.

The Product Development Coordinator needs to be available for travelling to different locations during short period of times to identify use cases, discuss the solution with relevant stakeholders, coordinate on-site testing, deploy the product, and troubleshoot issues if they occur.

On daily basis, the Product Development Coordinator will:

• Work closely with Process Automation departments to ensure alignment and coordination from conceptual design to full deployment.
• Compile and collect stakeholders’ needs and identify potential common opportunities to develop new use cases.
• Proactively identify new use cases that can be easily enabled with the existing technological footprint.
• Create the required technical documentation, training material, guides, and manuals according to department guidelines
• Drive the definition, development and testing of internal products during prototyping and Proof of Concept phase and support other Process Automation initiatives as needed.
• Search the market for emerging technologies and assess viability, in close consultation with other team members.
• Communicate any new developments or initiatives under scope and the outcome of research and testing.
• Support with meetings and tasks such as documentation, review of materials or communicating outcomes internally when needed.
• Attend conferences and forums to identify new / emerging technologies which could further expand Process Automation products value-add

Shared responsibilities

• Product development roadmap delivery (with PA Leads and Coordinators)
• Budget Compliance (with PA Leads and Coordinators)
• Oversee and support of QA/test cases (OT PD&M/Terminal/Tech)
• Support and contribute to new products documentation, requirements and deployment documentation (with PA Leads and Coordinators)
• Application of IT and OT standards (with relevant stake holders)
• Change management and product adoption (AD/OT PM&D /Terminal/Operations function)
• End users training (Terminal)
• Level 3 Support (with rest PA Leads & GLASS)

Critical Qualifications/Skills/Experience:

Education:

• Engineering or equivalent experience in embedded systems, electronics, automation, information technologies or a combination.

Experience:

• IoT device testing, installation and integration
• Repairing or installing embedded devices in harsh environments.
• Reverse engineering black box devices.
• Developing and creating electronics prototypes
• Hardware design and software programming.

Technical Skills:

• Embedded device design and development using electronic design tools as EasyEDA, OrCAD, Eagle, Proteus, others.
• Programming languages for embedded devices such as C, C++, MicroPython or others.
• PLC control logic development
• IoT integration platforms such as node-red, n8n, thethingsnetwork or similar.
• High level programming languages such as Java, Java Script, C#
• Be familiar with Protocols such as MQTT, Kafka, AMQ, IP, Serial protocols as RS485, RS232 etc
• Industrial Automation knowledge, including SCADA, PLC, HMI
• Inductive Automation Ignition Experience (preferably with certification).
• Linux administration and Windows administration.
• IPv4 and IPv6 networking with basic segmentation and segregation concepts.
• ISA 95 and Isa 99 knowledge and trainings are valuable

Soft Skills:

• Maker profile with a strong “do it yourself” personality.
• Lateral thinking is a must, proactivity, resilient and focused.
• Open personality and strong communication skills.
• Capable of dividing a large problem into its constituent components and analysing / addressing each element.
• Strong collaboration skills and ability to work in diverse teams
• Native Spanish speaker and intermediate English level
• Ability to explain technical solutions to non-technical people.
• Resilience and tolerance to frustration

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