Product Coordinator - INTL

Purpose:

The Product Coordinator drives end-to-end procurement and supply chain execution by managing the flow of materials from supplier sourcing through warehouse receipt, ensuring data accuracy and operational efficiency for the Ravago International business. This role requires string attention to detail, proactive issue resolution, and continuous coordination across suppliers, logistics and internal teams to support business performance and decision-making.

Areas of Responsibility / Tasks:

Performance must reflect an appropriate level of expertise and achievement of the desired results for the items listed below.

Area of Focus (In order of percentage of time spent on activity, importance, and/or priority)

1. Own end-to -end purchase order lifecycle management across multiple suppliers, ensuring on-time shipping and minimizing disruption to production and customer commitments.

2. Manage and maintain strong relationships with suppliers at all levels.

3. Maintain high-accuracy data within ERP systems (e.g., dates, weights, logistics details), enabling reliable forecasting, inventory planning, and executive decision making by the Product Manager.

4. Coordinate inbound logistics and warehouse operations, issuing work orders and packaging instructions to ensure efficient material handling and inventory readiness.

5. Identify and implement process improvements that streamline procurement workflows and enhance operational efficiency.

6. Partner with Finance and Accounts Payable to resolve invoice discrepancies and ensure financial accuracy and compliance.

7. Communicate with A/P to coordinate payments for Cash in Advance and Cash Against Documents purchases.

8. Collect and validate supplier documents (Packing lists, Bill of Lading, Certificate of Analysis, MSDS, etc.) to maintain audit-ready purchasing records.

9. Support supplier onboarding and new product setup, ensuring alignment with master data, regulatory, and operational requirements.

10. Monitor and analyze key supply chain KPI’s daily, identifying risks and implementing corrective actions to proactively recognize and react to potential issues with purchase orders.

11. Manage claim creation, submittal, and resolution resulting from non-performance issues by the Warehouses.

12. Collaborate cross-functionally with Product Management, Logistics, warehousing, and finance to ensure end-to-end supply chain alignment.

13. Contribute to team performance through cross-training, workload balancing, and fostering a collaborative, high-performance environment.

Contacts:

14. Internal: Export Coordinators, Product Managers, Logistics, IT, A/P, Regional offices, Quality Manager, Other Ravago affiliates

15. External: Supplier contacts, Warehouse contacts, Freight Forwarder

Supervisory Responsibilities:

1. Not Applicable

Competencies; Knowledge, Skills, Abilities (KSA):

To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent within our culture.

• 3- 5 years related business experience
• Excellent written and verbal communication.
• Detail oriented and ability to prioritize.
• Proficient in Microsoft Excel, Word and Outlook
• Exposure to E-Commerce and the Internet a plus
• Must possess excellent interpersonal and problem-solving skills
• Good at multitasking
• Proactive Approach and Accountability

Minimum Qualifications / Education / Experience / Certifications:

1. Education:

1. A four-year college degree and/or education and experience equivalent to be determined by Management

2. Licenses / Certifications:

1. Valid driver’s license – required

3. Language:

1. Proficiency in English required
2. Bilingual – Spanish or Portuguese is a plus

Work Environment / Conditions:

The work environment/conditions described herein are representative of those that an incumbent may experience, and therefore

1. Must be adaptable to work in a shared space, with constant noise, with/or without the use of a private office.

2. This position is a hybrid in-office and/or work-from-home role.

Physical Requirements / Demands:

The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role.

1. While performing the duties of this job, the incumbent is regularly required to communicate verbally, read, and comprehend information, type on a consistent and daily basis.

2. Push, pull, and lift to 40lbs on a weekly basis.

3. While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation, which require sitting, waiting, and standing for long and short periods of time.

4. Ability to set up desk equipment, including setting up equipment on top of desks and connecting cables and power cords under the desk (requiring lifting, bending, pushing, pulling).

Acknowledgement:

This job description is not an exhaustive list of areas of responsibility or tasks that an incumbent in this position may be asked to perform. All Employees are required to deliver the desired results intended for their role, at the designated level of knowledge, skill, and ability commensurate with their job title and level within the organization.