Product Controls Associate - Banking Payments

Job Description
The Connected Commerce Payments organization is composed of highly talented product leaders dedicated to delivering innovative and secure payment experiences and platforms. We are transforming customer experiences, simplifying business processes, and striving for product excellence.
As a Senior Product Associate on the Banking Payments team, you will leverage your expertise to collaborate with stakeholders in Product and Technology teams across Banking Payments. Your role will involve identifying opportunities to enhance the end-to-end risk framework and associated governance practices, ensuring the Banking Payments risk framework remains robust and current.
This position focuses on significantly impacting product integrity and customer experience by ensuring fair treatment of customers and compliance with regulatory obligations throughout the End-to-End Banking Payments Customer Experience.
Job Responsibilities:

• Create and manage an End-to-End Business Readiness Dashboard to track product health across Banking Payments.
• Identify weaknesses in the End-to-End framework and develop actionable solutions.
• Present leadership updates on the status of the overall framework.
• Document and monitor the Regulatory framework to ensure completeness and parity across Banking Payments.
• Oversee policy changes to assess impacts on Banking Payment Products.
• Assist in driving Objectives and Key Results (OKR).

Required Qualifications, Capabilities, and Skills:

• 3+ years of experience or equivalent expertise in product management, control management, or project management.
• Experience in identifying opportunities and delivering solutions within a complex organization.
• Experience in managing a successful control environment, including audits and external regulatory reviews.
• Strong analytical skills to interpret data, make recommendations, and communicate them effectively.
• Ability to work effectively in a matrix management organization in a fast-paced environment.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.