We look for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. So, if you want to make the world say wow, let's talk.
The conversation starts here. If this role matches your ambitions and skillset, let's get started with your application. Take a look at our other open positions too. Our many opportunities can lead to infinite possibilities.
We’re seeking enthusiastic and people-focused individuals to join our dynamic and supportive retail team! We offer comprehensive training, coaching, and opportunities to enhance your product knowledge and forge strong relationships.
In this role, you’ll become a product expert, showcasing the best solutions to meet our customers' needs, and serve as a Service Ambassador, creating outstanding service experiences in our local retail stores.
What you will be doing
- Engage with customers to provide a welcoming and informative shopping experience.
- Promote and demonstrate products to enhance customer understanding and drive sales.
- Maintain knowledge of product features, benefits, and promotions to answer customer inquiries effectively.
- Collaborate with the retail team to execute visual merchandising standards and maintain store appearance.
- Collect and relay customer feedback to management to help improve service and product offerings.
- Meet and exceed sales targets and KPIs as set by management.
What will help you succeed
- A genuine interest in or knowledge of consumer electronics.
- Strong communication skills.
- A positive and enthusiastic demeanor that can engage and excite customers about Sony’s products.
- A willingness to learn independently or through others.
Benefits you will have
- Medical benefits
- Public holiday replacement leave
- Monthly performance incentive, AWS and variable bonus
- Special staff purchase rates
- Corporate social responsibility time off for 1 day each year to volunteer for a charity of your choice
- Milestone gifts (such as long service award and marriage gift because we want to celebrate both your professional and personal milestones)
- Wellness activities to promote healthy lifestyles
- Curated training programmes to encourage continuous professional development
At Sony, we strive to create a place for you to realise your potential and inspire you to make positive impact through innovation, smart collaboration and boundless curiosity. We are looking for people who believe that they can enrich lives and help us achieve our purpose – fill the world with emotion, through the power of creativity and technology.
Skills Required
- Genuine interest in consumer electronics
- Strong communication skills
- Positive demeanor to engage customers
- Willingness to learn
Sony Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sony and has not been reviewed or approved by Sony.
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Healthcare Strength — Health coverage spans medical, dental, and vision with multiple plan options, and mental‑health programs are highlighted across major U.S. entities. Some groups indicate day‑one eligibility and active annual updates, signaling well‑maintained coverage.
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Retirement Support — Retirement programs include a company 401(k) with matching contributions, with some units adding an additional employer retirement contribution. Structured compensation governance and a mature plan footprint point to reliable long‑term support.
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Parental & Family Support — Parental leave and family‑building benefits (e.g., fertility support, backup care, child development resources) are emphasized at key U.S. entities. These are positioned as part of a comprehensive package alongside wellbeing and lifestyle perks.
Sony Insights
What We Do
See everything new from the world of Sony USA—including electronics, PlayStation, movies, music and TV shows—plus find support for your Sony products. Sony’s purpose is simple. We aim to fill the world with emotion, through the power of creativity and technology. We want to be responsible for getting hearts racing, stirring ambition, and putting a smile on the faces of our customers. That challenge, combined with our spirit of innovation, motivates us to create groundbreaking technology, entertainment, and services for people worldwide. Our history as a global brand has been built around employees that all have a passion for touching peoples' lives, and pride in pushing beyond the status quo to produce truly extraordinary results. We’re uniquely positioned because we operate in many different industries - from movies and music to video games and electronics. And, with offices around the globe, we benefit from a global workforce that learns and grows together through mutual respect. If you're ready to join a diverse team at an innovation-led company with the power to change lives, then we encourage you to read up on the different Sony group companies and check out our Life page. Then, get in touch, and together, let’s make the world say wow.
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