Product Consultant

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Job Summary:
PrismHR creates exceptional software and services, empowering human resource outsourcing service
providers such as Professional Employer Organizations (PEOs), Administrative Service Organizations (ASOs),
and Staffing Companies, to deliver world-class HR, Benefits and Payroll, to small and medium-sized
businesses. 
The position of Product Consultant, as part of the PrismHR Professional Services Team, is responsible for
implementing new customers and consulting existing customers on software/industry Best Practices for the
PrismHR core platform. 
PrismHR Consultants independently lead customers through successful implementations and projects by
providing industry expertise and product best practice guidance. Knowledge of PEO/ASO/Staffing,
Benefits/Payroll and Technical background is crucial. 
Specific Duties and Responsabilities: 
● Own the customer relationship to understand their business requirements and provide best practice
guidance to customers as how-to best implement PrismHR solutions from both a technical and
industry perspective
● Documentation of requirements using cases in functional design documents - understanding
Statements of Work describing project scope, assumptions, deliverables and estimated
hours/schedule for project
● Responsible for maintaining all documentation and detailed notes related to the customer project,
Communicating proactively and regularly with management regarding project status
● Independently manage multiple projects to ensure all deliverables meet established quality standards
and Customer expectations 
● Work with a cross functional team to develop and implement robust solutions in an Agile environment 
● Design and execute complex merges and customer processes 
 Phone (508) 747-7261 · www.prismhr.com 
 
● Deliver presentations (remotely and in person) to customers at PrismHR and industry events 
 
Skills and Experience: 
● 5 years’ experience PEO/ASO/Staffing, Payroll and Implementation software 
● Ability to work independently and understand and solve complex problems 
● Excellent verbal/written communication skills, strong presentation skills 
● Ability to prioritize and handle multiple tasks and projects in a fast-paced environment
● Experience defining and documenting workflows and processes 
● Strong technical inclination, and a desire to learn continuously