NN Digital Hub is a subsidiary company of Nationale Nederlanden Group located in Madrid, Spain.
We deliver IT services and solutions for the different international Business Units from Nationale Nederlanden Group
We are looking for an experienced Product Configurator (Claims) / Functional Analyst to join our team!
What is the purpose/mission of the position?The purpose of the position is to design and implement the business processes and services related to claims management with E2E perspective and applying innovation, creativity, cost efficiency and risk control criteria in order to provide the best UX and meet the needs of the main stakeholders (partners, distributors, BUs, customers and internal departments). The main objective is to create processes and services that are innovative, standard, efficient, simple and of value to the client. The claims expert will work continuously with technicians, product configurator, chain manager, product manager to maintain a logical structure in our system regarding the claims process and services.
What you are going to do?Design, document, develop, maintain, improve, and configure all finance processes and business rules with a multi-country usability perspective.
E2E finance processes ownership (considering the key stakeholders and customer needs)
Responsible for negotiating new services with suppliers, establishing collaboration and service levels agreements
Support and collaboration with other BU’s or partners
Design of the applicable TOM in each relationship model (partners, customers, etc ...) including SLAs, KRI’s definition and monitoring
Bachelor’s degree, Master of science, completed studies in business administration or IT
Business processes configuration
Database knowledge (SQL/PL SQL Oracle)
Have 5+ years hands-on experience in similar roles.
Certificatios: BPM, LSS
Good written and verbal communication skills (English).
Good in analytical thinking for translating requirements into functional and technical solutions
Customer focus
As part of our Employee Experience, we offer you a range of competitive benefits that are available to you in order to improve the physical, mental, and professional wellbeing of our workers. Among the benefits are:
We work with a hybrid/remote model
Starting financial aid so you can equip your work space at home
Allowance and telework allowance
Flexible working hours and 2 months of shortened working hours in summer so you can fully take advantage of your time
We provide a life insurance and a pension plan for all our employees
We establish objectives bonus as a performance reward
You can get to the office as you please. We have a free parking lot for cars, motorbikes, electric cars with chargers, and bikes.
Get to know our flexible retribution facilities such as transport card, nursery checks, health insurance with Sanitas, trainings…
We care about people. That is why we are involved in society by facilitating volunteer actions and time to all our employees.
We are digital and we love technology. Also, every team works under agile methodology.
If you think that your profile can fit with us and you like who we are, do not hesitate to sign in to our offers. We are waiting for you!
Please send us your CVs in English language.
In Nationale-Nederlanden we are committed with diversity. We are proud to be an inclusive organization and we offer equal opportunities, regardless of race, cultural background, gender, gender identity, religion, national origin, age, disability, marital status, and sexual orientation. One of our core values is taking care of our employees so they can give their best within a respectful environment.
Top Skills
What We Do
NN Group is an international financial services company, active in 11 countries, with a strong presence in a number of European countries and Japan. Our roots lie in the Netherlands, with a rich history of more than 175 years. With our 16,000 employees, NN Group provides retirement services, pensions, insurance, banking and investments to approximately 19 million customers. NN Group includes Nationale-Nederlanden, NN, ABN AMRO Insurance, Movir, AZL, BeFrank, OHRA and Woonnu. NN Group opened for trading on 2 July 2014 on Euronext Amsterdam under the symbol ‘NN’ after its initial public offering (IPO). For more than 175 years, our company has merged, grown and changed, but the core of who we are has remained the same. At NN Group, we put our resources, expertise, and networks to use for the well-being of our customers, the advancement of our communities, the preservation of our planet, and for the promotion of a stable, inclusive, and sustainable economy. Our purpose is to help people care for what matters most to them. Because what matters to them matters to us.
