Product Compliance Manager

Posted 13 Days Ago
Be an Early Applicant
Aylesford, Tonbridge and Malling, Kent, England, GBR
In-Office
Senior level
Professional Services • Manufacturing
The Role
Lead product compliance across multiple categories for global markets. Maintain certification documentation, coordinate testing and audits, ensure chemical, packaging, timber and product marking compliance, support CE/CA/FDA processes, collect supplier compliance data, and drive sustainability and continuous improvement across the product lifecycle.
Summary Generated by Built In

Product Compliance Manager

LOCATION:          Aylesford, Kent

WORKING HOURS: 8am - 4.30pm, office based

CONTRACT: Full-time, Permanent

Join Our Team

We are looking for an experienced Product Compliance Manager, to join our growing Team at Pineapple.

This is an exciting opportunity to become part of an award-winning business where you'll play an important role in supporting our continued success. If you're passionate about delivering great results, enjoy working collaboratively and are looking for a company that genuinely values its people, we'd love to hear from you.

What You'll Be Doing

  • Develop and maintain processes to manage product compliance across multiple categories.
  • Maintain systems and records for certification documentation, technical files, and declarations of conformity.
  • Coordinate with test and certification partners to ensure successful compliance testing.
  • Organise and facilitate internal and external compliance audits.
  • Proactively identify compliance issues and use your initiative to develop practical solutions.
  • Keep up to date with global regulatory and packaging changes (EU, UK, USA) and support the business in preparation.
  • Review product manuals, safety labelling, and data to ensure compliance with applicable certifications.
  • Collect and manage compliance data from suppliers and the supply chain.
  • Support chemical compliance and product marking requirements.
  • Assist in CE, CA, and FDA certification processes and retesting strategies.
  • Help create testing budgets and identify cost efficiencies.
  • Support packaging and timber compliance requirements.
  • Contribute to the company’s sustainability initiatives across products, operations, and supply chains.

What success looks like

You'll be someone who enjoys solving problems, takes pride in getting the details right, and works collaboratively to ensure our products meet the highest compliance standards.

What We're Looking for

An experienced and detail-oriented professional, ideally with a background in the furniture industry. You'll have a collaborative approach, a keen eye for detail and a passion for ensuring products meet regulatory and certification requirements across global markets while supporting innovation and sustainability.


Requirements

We're looking for someone who is enthusiastic, organised and enjoys working as part of a team.

Ideally, you'll have:

  • Proven ability to lead teams through complex challenges with clarity, confidence, and accountability, inspiring and influencing colleagues at all levels.
  • Strong track record of making high-impact decisions under pressure, effectively balancing commercial, operational, and strategic priorities.
  • Extensive senior leadership experience within Product Compliance, delivering measurable results and driving strategic action.
  • Deep understanding of product compliance, sustainability requirements, and certification processes, with the ability to interpret technical drawings, test reports, and evolving regulatory standards.
  • Experience working within product categories such as lighting, bathroom, or furniture, including managing a portfolio of product certifications.
  • Demonstrated ability to oversee sustainability initiatives, ensuring products meet environmental standards and align with organisational sustainability goals.
  • Skilled in leading, developing, and supporting your teams, including effective delegation, coaching, and day-to-day issue resolution.
  • Strong capability in cross-functional collaboration while maintaining focus on long-term objectives and driving continuous improvement.
  • A decisive and pragmatic problem solver with strong analytical skills and the ability to communicate complex concepts clearly.
  • Effective project management capabilities, including experience in product testing, process analysis, and managing ambiguity to drive informed decision-making.
  • Ability to build positive relationships with regulatory and certification bodies.
  • Strong IT proficiency, particularly in Microsoft Outlook and Excel.
  • Well-informed in sustainability trends, environmental regulations, and broader business impacts

Benefits

Benefits and Perks

Here’s what you can look forward to when you join us:


  • We’re proud to be recognised as one of The Sunday Times Best Places to Work for three consecutive years) – and we work hard to make sure our people genuinely feel it
  • Competitive salary and a discretionary annual bonus
  • 15 work from home days per year
  • Pension scheme
  • Healthcare Cash Plan – claim back medical, dental and optical costs
  • Perks & rewards platform – access hundreds of deals and discounts
  • Gym discounts through our perks platform
  • Employee Assistance Programme – confidential support when you need it
  • 23 days’ holiday plus UK bank holidays, increasing to 26 with length of service
  • An extra day off for your birthday
  • Loyalty reward for increasing years of service
  • Death in service
  • Learning & Development platform with online courses, certifications and professional development tools to support your career growth
  • Tree planted in your honour when you join – with trees already planted in the UK, Tanzania, Uganda, Kenya and Madagascar
  • Sustainability-focused business – committed to low-carbon operations, renewable energy and recycled materials
  • Regular team socials and events, including summer and Christmas parties
  • Christmas gift
  • Monthly Pizza Friday
  • Free fruit, snacks, hot drinks and cold beverages
  • Refer a friend scheme – £250 reward
  • EV car charging facilities
  • High-quality, modern office environment
  • Free onsite parking / within walking distance from the train station

About Pineapple

Pineapple is a global leader in designing innovative furniture for challenging environments. Founded in 1975 as a family-run business, we've grown into an international organisation with headquarters in Kent and offices in France, Germany and the USA.

With more than 200 employees worldwide, we're passionate about creating furniture that not only looks great and performs exceptionally but also helps create calm, safe and inspiring spaces for the people who use it.

We're proud to have been recognised as one of The Sunday Times Best Places to Work for three consecutive years. Our people are at the heart of everything we do, and we're committed to creating a workplace where everyone feels valued, supported and empowered to succeed.


Our Values

We're proud of the culture we've built and are looking for someone who shares our values:

Teamwork – We work collaboratively, supporting one another and recognising that the best results come from working together.

Committed – We take pride in what we do, showing dedication, reliability and a strong work ethic every day.

Ownership – We take responsibility for our work, act with integrity and continually look for ways to improve.

Positive – We approach challenges with optimism, enthusiasm and a solutions-focused mindset.

Responsive – We act quickly, communicate effectively and always strive to exceed customer expectations.

If you’re looking for a supportive, people-first workplace where you can grow your career and genuinely enjoy coming to work, you’ll feel right at home with us.


Diversity & Inclusion - Pineapple is an equal opportunities employer. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can thrive.

Recruitment agencies: Thank you for your interest in working with Pineapple. We will reach out directly if we require support.

Skills Required

  • Proven ability to lead teams through complex challenges with clarity, confidence, and accountability
  • Strong track record of making high-impact decisions under pressure balancing commercial, operational, and strategic priorities
  • Extensive senior leadership experience within Product Compliance, delivering measurable results and driving strategic action
  • Deep understanding of product compliance, sustainability requirements, and certification processes; ability to interpret technical drawings and test reports
  • Experience working within product categories such as lighting, bathroom, or furniture and managing a portfolio of product certifications
  • Demonstrated ability to oversee sustainability initiatives and align products with environmental standards
  • Skilled in leading, developing, and supporting teams including delegation, coaching, and day-to-day issue resolution
  • Strong capability in cross-functional collaboration while driving continuous improvement and long-term objectives
  • Decisive and pragmatic problem solver with strong analytical skills and clear communication of complex concepts
  • Effective project management experience, including product testing, process analysis, and managing ambiguity
  • Ability to build positive relationships with regulatory and certification bodies
  • Strong IT proficiency, particularly in Microsoft Outlook and Excel
  • Well-informed in sustainability trends, environmental regulations, and broader business impacts
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The Company
Year Founded: 1975

What We Do

Pineapple Contracts manufactures and distributes contract furniture, with over 35 years of experience creating safe, secure, and stylish furniture for demanding environments such as hospitals and mental health units.

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