JOB TITLE: ProductCompliance Manager
LOCATION: Aylesford, Kent
WORKING HOURS: 8am - 4.30pm
A bit about the role..
We are looking for an experienced Product Compliance Manager, ideally with experience in furniture, to join our R&D team. You will ensure our products meet regulatory and certification requirements across multiple categories for global markets.
In this role, you will support design and development teams to deliver compliant, well-tested products, while maintaining robust compliance processes, documentation, and best practice across the full product lifecycle. You will also contribute to the company’s sustainability initiatives across products, operations, and supply chains.
Some of your key responsibilities..
- Develop and maintain processes to manage product compliance across multiple categories.
- Maintain systems and records for certification documentation, technical files, and declarations of conformity.
- Coordinate with test and certification partners to ensure successful compliance testing.
- Organise and facilitate internal and external compliance audits.
- Proactively identify compliance issues and use your initiative to develop practical solutions.
- Keep up to date with global regulatory and packaging changes (EU, UK, USA) and support the business in preparation.
- Review product manuals, safety labelling, and data to ensure compliance with applicable certifications.
- Collect and manage compliance data from suppliers and the supply chain.
- Support chemical compliance and product marking requirements.
- Assist in CE, CA, and FDA certification processes and retesting strategies.
- Help create testing budgets and identify cost efficiencies.
- Support packaging and timber compliance requirements.
- Contribute to the company’s sustainability initiatives across products, operations, and supply chains.
Requirements
- Proven ability to lead teams through complex challenges with clarity, confidence, and accountability, inspiring and influencing colleagues at all levels.
- Strong track record of making high-impact decisions under pressure, effectively balancing commercial, operational, and strategic priorities.
- Extensive senior leadership experience within Product Compliance, delivering measurable results and driving strategic action.
- Deep understanding of product compliance, sustainability requirements, and certification processes, with the ability to interpret technical drawings, test reports, and evolving regulatory standards.
- Experience working within product categories such as lighting, bathroom, or furniture, including managing a portfolio of product certifications.
- Demonstrated ability to oversee sustainability initiatives, ensuring products meet environmental standards and align with organisational sustainability goals.
- Skilled in leading, developing, and supporting your teams, including effective delegation, coaching, and day-to-day issue resolution.
- Strong capability in cross-functional collaboration while maintaining focus on long-term objectives and driving continuous improvement.
- A decisive and pragmatic problem solver with strong analytical skills and the ability to communicate complex concepts clearly.
- Effective project management capabilities, including experience in product testing, process analysis, and managing ambiguity to drive informed decision-making.
- Ability to build positive relationships with regulatory and certification bodies.
- Strong IT proficiency, particularly in Microsoft Outlook and Excel.
- Well-informed in sustainability trends, environmental regulations, and broader business impacts.
- You embody our company people values:
- Teamwork - Collaborate effectively with humility, appreciating and integrating individual skills and perspectives to achieve collective goals.
- Committed - Dedicate yourself fully to your role, going above and beyond with self-motivation and loyalty to achieve individual, team, and company goals.
- Ownership - Take full responsibility for your work, performance, and conduct, acting with integrity, staying organised, and learning from feedback and mistakes.
- Positive - Approach tasks with optimism and innovation, viewing challenges as opportunities, and bringing energy and enthusiasm to inspire and motivate others.
- Responsive - React quickly and effectively to needs and feedback, prioritising tasks with urgency, embracing change, and maintaining a proactive approach.
Our Culture & Values
Pineapple is a global leader in designing innovative furniture solutions for challenging environments. Founded in 1975 as a family-run business, we now operate worldwide, with headquarters in Kent (UK) and offices in France, Germany, and the USA and a team of over 200 employees.
We create mindfully designed furniture that not only works effortlessly and looks great, but also fosters a calm, supportive, and inspiring environment.
Join Pineapple and be part of a team dedicated to making a real difference through quality, innovation, sustainability, and exceptional customer care.
At Pineapple, we foster a positive, inclusive, and vibrant workplace where teamwork and people truly matter. Recognised as one of The Sunday Times Best Places to Work 2024 and 2025, our culture celebrates collaboration, positivity, and shared achievement.
Benefits
What we offer you
- We were proudly featured in The Sunday Times as one of the Best Places to Work 2024 & 2025
- Competitive pay
- Pension scheme
- A Healthcare Cash Plan – You can claim for medical expenses, dental or optical services, as well as access to 100s of deals and discounts
- 23 days annual leave + UK bank holidays
- An extra day’s leave for your birthday
- All new starters, we'll plant a tree in your honour. We currently have trees planted in the UK, Tanzania, Uganda, Kenya, and Madagascar
- Sustainability-focused – We’re committed to reducing our environmental impact through low carbon operations, renewable energy, and recycled materials
- Regular team socials and events, including summer and Christmas parties. As well as football and netball teams, and other ad hoc events
- Monthly pizza Friday
- Enjoy free fruit, snacks, hot drinks, and cold beverages
- Employee referrals bonus scheme
- Access to our Learning & Development platform, offering a wide range of online courses, certifications, and professional development tools to support your career growth and skill enhancement
- High-quality office environment
- Free onsite parking / within walking distance from the train station
We are an equal opportunities employer. We welcome applications from all suitably qualified persons.
Agencies we know where you are if we need any support, thank you for your interest in working with Pineapple.
Skills Required
- Proven ability to lead teams through complex challenges and influence at all levels.
- Track record of making high-impact decisions under pressure, balancing commercial and operational priorities.
- Extensive senior leadership experience within Product Compliance, delivering strategic results.
- Deep understanding of product compliance, sustainability requirements, and certification processes; ability to interpret technical drawings and test reports.
- Experience working within product categories such as lighting, bathroom, or furniture (ideally furniture).
- Demonstrated ability to oversee sustainability initiatives and ensure products meet environmental standards.
- Skilled in leading, developing, and supporting teams, including delegation and coaching.
- Strong cross-functional collaboration and continuous improvement mindset.
- Decisive problem solver with strong analytical skills and clear communication of complex concepts.
- Project management experience in product testing, process analysis, and managing ambiguity.
- Ability to build positive relationships with regulatory and certification bodies.
- Strong IT proficiency, particularly Microsoft Outlook and Excel.
- Familiarity with CE, CA, and FDA certification processes and retesting strategies.
- Knowledge of packaging, timber, and chemical compliance requirements.
What We Do
Pineapple Contracts manufactures and distributes contract furniture, with over 35 years of experience creating safe, secure, and stylish furniture for demanding environments such as hospitals and mental health units.
