Thuma

Associate Director of Product Compliance

Reposted 12 Days Ago

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San Francisco, CA, USA

Hybrid

160K-175K Annually

Senior level

Retail

The Role

The Product Compliance Manager ensures products meet performance, quality, safety, and regulatory standards, managing testing strategies and compliance efforts while collaborating with cross-functional teams.

Summary Generated by Built In

Thuma is seeking an experienced Associate Director of Product Compliance to join our San Francisco Bay Area-based team, responsible for ensuring that Thuma products meet performance, quality, safety, and regulatory compliance standards across global markets. This role will validate material and product performance, define quality and durability expectations, manage third-party testing strategies, and support risk-based decision-making as Thuma expands into new product categories, materials, and constructions. The ideal candidate brings a strong technical foundation, sound judgment, and deep familiarity with home furnishings regulations across key markets, including the U.S. and Canada, and will act as a trusted partner to Product, Design, Sourcing, Legal, and Operations - able to clearly communicate complex topics, outline risks and tradeoffs, and guide teams toward informed, practical decisions while supporting training and alignment across internal and external partners. The Associate Director of Product Compliance will report to the Head of Global Sourcing and Product Development, and work in close partnership with internal Legal, Sourcing and Product teams, external Legal counsel, 3rd party labs, vendors and suppliers, government agencies and relevant industry groups.

Thuma’s Headquarters is based in the historic Presidio neighborhood of San Francisco. The role involves three days in the office each week and occasional additional days as needed.

In recognition of the personal and professional benefits that team members gain from time spent together in person, we organize a range of events throughout each year designed to bring our entire team together!

Key Responsibilities

Product Performance & Quality

Define and own the standards and frameworks for product performance, durability, and quality across all categories
Partner closely with Product, Design, and Sourcing leadership to embed performance and quality requirements early in the development lifecycle
Establish and lead end-to-end validation strategies, ensuring performance and quality standards are consistently met through design approval and pre-production readiness
Lead hands-on evaluation of product risk across new materials, constructions, suppliers, and categories, and proactively develop mitigation strategies
Build and scale best-in-class systems, tools, and KPIs to drive product quality, consistency, and continuous improvement across the organization

Product Safety & Compliance

Own and lead the global product safety and compliance strategy, ensuring all products meet or exceed regulatory requirements and best-in-class safety standards
Develop and manage scalable compliance systems, including testing, certifications, documentation, record-keeping, and audit readiness
Lead supply chain compliance and factory readiness, including factory assessments, certification programs, and corrective action planning in partnership with Sourcing
Maintain deep expertise in evolving regulatory landscapes and proactively assess implications for the product portfolio
Oversee and manage state licensing applications and renewals with full accountability for accuracy and timeliness
Serve as the primary cross-functional leader and external liaison with Sourcing, Legal, outside counsel, third-party labs, regulatory agencies, and industry groups to ensure seamless global compliance

This Might Describe You

8+ years in product integrity, compliance, quality or performance testing, ideally within home furnishings or consumer products
Proven track record of owning and scaling product quality or compliance programs, including building frameworks, processes, and standards.
Deep understanding of materials, constructions, and testing methodologies across multiple product categories
Hands on experience working with global suppliers and factories, including assessments, corrective actions, and quality improvement initiatives
Strong experience partnering with third-party testing labs and interpreting technical results
Demonstrated ability to balance regulatory rigor with practical product development constraints
Highly organized, detail-oriented, and execution focused
Excellent communicator, with an ability to influence cross functional teams and external partners across Product, Design, Sourcing and Legal
Culturally aware and experienced working with international partners and global supply chains
Thrives in a dynamic, evolving environment, with the ability to adapt quickly and drive clarity and structure
Willingness to travel

Why Join Us

401(k): Participation in our 401(k) program with company matching up to 6% of your contributions.

Benefits*: Comprehensive medical, dental, and vision coverage with generous employer contributions, 100% paid parental leave, and company-sponsored One Medical and WellHub memberships.

Equity: Participation in employee stock option plan.

Flexible by Design: We operate with a high-performance mindset, paired with thoughtful flexibility—flexible hours, flexible PTO, and a hybrid approach that supports both focus and balance.

Time to Recharge: Enjoy 13 company holidays each year to rest, reset, and celebrate what matters most.

Employee Discount**: 40% off almost all Thuma products.

Cell Phone Stipend: $100 per month to support work-related phone use.

Commute Reimbursement: Up to $150 per month for commuting to our office.

Room Upgrade: A complimentary product credit upon joining, valued at up to $3,000.

** Some exclusions may apply

* Eligibility for compensation, benefits, and perks may vary based on employment status (e.g., full-time, part-time, temporary), work schedule, and applicable holiday policies, and are subject to the terms of the relevant plans and company guidelines.

Who We Are

Thuma is a modern design company specializing in furniture and home goods. We believe simplicity is the ultimate luxury. That the details matter. And that good design is good hospitality.

We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn’t precisely match our job description. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn.

Thuma is dedicated to going above and beyond to bring people with diverse perspectives and unique experiences together to do great work. We strive to create a sense of belonging by creating an inclusive culture where everyone can be their authentic self and by treating each and every team member with kindness, equity, and respect, always.