Product Business Analyst

Responsibilities

• Conduct detailed requirements-gathering activities once features or products enter the requirements phase, partnering closely with Product Managers and Product Owners
• Interview internal and external stakeholders to elicit, clarify, and validate requirements
• Translate business needs into clear user stories, functional specifications, and acceptance criteria
• Develop a strong understanding of feature objectives and product vision to identify, outline, and investigate key use cases
• Collaborate with UI/UX designers, developers, engineers, and other technical teams to define workflow, design, and technical requirements
•  Work with cross-functional partners—including Customer Success, Compliance, Sales, and Operations—to ensure enterprise-wide considerations are reflected in requirements
• Analyze feedback, issues, and client insights to inform product improvements and resolve requirement-related questions
• Support the prioritization and refinement of the product backlog by providing clarity on requirements, dependencies, and potential impacts
• Participate in design discussions, requirement walkthroughs, and sprint planning or refinement sessions as needed
• Facilitate periodic demonstrations of features to stakeholders for feedback, validation, and alignment
• Maintain accurate, organized documentation throughout the requirements lifecycle
• Contribute to continuous improvement of requirements-gathering processes, templates, and standards
• Assist with investigations and root-cause analysis when requirement-related issues arise
• Perform additional duties, assignments, or project-based work as required to support evolving business and product needs

Skills and Experience

• Strong analytical and critical-thinking skills, with the ability to break down complex issues into clear, actionable requirements
• Excellent verbal and written communication skills, with the ability to engage effectively with both technical and non-technical audiences
• Demonstrated ability to elicit, clarify, and validate requirements through stakeholder interviews and collaborative discussions
• Ability to understand software application concepts, multi-step workflows, and user experience considerations
• Proven capacity to investigate issues, identify root causes, and synthesize findings into structured documentation or recommendations
• Strong organizational skills, with the ability to manage multiple priorities within a structured, fast-paced process
• Effective collaborator who works well across Product, Engineering, UI/UX, Customer Success, and other cross-functional teams
• High attention to detail with a commitment to completing tasks thoroughly and accurately
• Proficiency with standard business and collaboration tools such as Microsoft Office, Jira, Confluence, or similar platforms

Minimum Qualifications

• 1–2 years of experience in a business analysis, product analysis, operations analysis, or similar requirements-focused role
• Experience gathering and documenting requirements, including user stories, specifications, or acceptance criteria
• Experience engaging with stakeholders or clients to understand needs, clarify objectives, or support solution design
• Passion for problem-solving and client management, with a focus on delivering high-quality outcomes
• Familiarity with software development processes, product lifecycle concepts, or agile methodologies
• Strong attention to detail with the ability to produce clear, organized, and accurate documentation
• Ability to learn new tools and technologies quickly and apply them effectively
• Experience in financial services or regulatory technology is preferred but not required
• Bachelor’s degree or equivalent professional experience
• Integrity and Ethics
All StarCompliance employees are expected to commit to a high standard of personal integrity and carry out their responsibilities in an ethical manner.