As a leading provider of online financial services, Swissquote Group offers innovative solutions and comprehensive services to meet the wide-ranging demands of its global clients.
Swissquote Bank Europe is the EU bank of the Swissquote Group (listed on the SIX Swiss Exchange), and has been at the forefront of online investing for 25 years.
Powerful multi-asset digital platforms and personalised banking come together to deliver private clients, intermediaries and financial institutions a more efficient way to manage wealth.
Job DescriptionIn this l role, you will be instrumental in optimizing our commercial workflows and client journeys, lead CRM implementation activities, and streamlining internal business processes. You will work closely with cross-functional teams including Product Marketing, Sales, Relationship Management, Client Services, IT, and Business Operations to deliver scalable and efficient solutions that improve client and employee experience and drive operational excellence. You will:
- Optimize commercial workflows and client journeys
- Lead CRM implementation activities
- Streamline internal business processes
- Collaborate with cross-functional teams to improve client and employee experience
- Analyze data and develop dashboards to monitor KPIs
- Act as a liaison between business and technical teams
- Bachelor’s degree in Business, Computer Science, Engineering, Information Systems, or a related field.
- 3-5 years of experience in a product management, business analyst, or similar technical role, preferably in a SaaS or technology company.
- Familiarity with CRM systems and their functionalities.
- Strong analytical skills with the ability to collect, analyze, and interpret data to inform decisions.
- Excellent communication (written and verbal) and interpersonal skills, with the ability to articulate complex ideas clearly to technical and non-technical audiences.
- Fluent in English and French.
- Proactive, self-starter with a strong sense of ownership and a desire to learn and grow.
- Ability to work effectively in a fast-paced, dynamic environment.
- A chance to work in a high-performing team in a collaborative environment.
- A comprehensive benefits package including annual performance bonus, occupational pension scheme, share plan, concierge services, 34.5 paid holidays, and more
- A great work environment in our offices located at Luxembourg’s Kirchberg financial district. Complementary fruit, tea and coffee
- Opportunities to develop your knowledge of financial products and markets including equities, funds, derivatives, cryptocurrencies and more
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Top Skills
What We Do
We are Switzerland’s leading bank in online financial services and offer our clients innovative and state-of-the-art solutions to meet their investment needs.
Headquartered in Geneva, Switzerland, we have additional offices in Zurich, Luxembourg, London, Cyprus, Dubai, Hong Kong, Malta, Singapore, and Bucharest.
Swissquote Group Holding Ltd has been listed on the SIX Swiss Exchange (symbol: SQN) since May 2000 and is regulated by the Swiss Financial Market Supervisory Authority (FINMA).
As well as various online trading products - including stocks, bonds, funds derivative products, and cryptocurrencies – Swissquote also provides Forex, Robo-Advisory, and Mortgages solutions.
Today, we are proud to deliver our services to + 500’000 clients with access to more than 60 stock exchanges worldwide and can trade over 3 million products through performant and secure platforms.
Swissquote is the marketing brand for the activities of Swissquote Bank Ltd (Switzerland) regulated by FINMA, Swissquote Bank Europe SA (Luxembourg) regulated by the CSSF, Swissquote Bank Ltd (UK) regulated by the FCA, Swissquote Financial Services (Malta) Ltd regulated by the MFSA, Swissquote MEA Ltd. (UAE) regulated by the DFSA, Swissquote Pte Ltd (Singapore) regulated by the MAS, Swissquote Asia Limited (Hong Kong) licensed by the Hong Kong SFC.
