Product Business Analyst - Client Identity & Entitlements Platforms
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The Product Business Analyst serves as the central point of contact between Product, technology subject matter experts, and stakeholders to document, analyze, validate, and deliver business requirements for Client Engagement Platforms. As part of the Enterprise Digital Solutions team, this role works directly with the Product Owner and collaborates closely with Operations, UX, and Technology to ensure product strategy aligns with user needs, operational realities, and technical capabilities. Success in this role requires exceptional organizational and communication skills and proven experience managing complex, cross‑functional initiatives. The ideal candidate should have hands-on experience writing JIRA user stories and applying Agile methodologies. The Product Business Analyst partners with business stakeholders to plan, prioritize, and refine requirements, ensure strategic alignment, identify risks and dependencies, and consistently bring the voice of the client into every phase of product development.
Your Primary Responsibilities:
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Act as the central point of coordination across users, subject matter experts, technology, and business and product teams to support related projects
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Build and maintain strong relationships with key partners to identify risks, dependencies, and alignment needs to ensure action items are clearly defined, assigned to owners, and escalated in a timely manner
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Consult with business users and collaborate with them for eliciting requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, business analysis, and workflow analysis
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Maintain a client-centric and operationally efficient mindset to the squad by representing and advocating for the voice of the client (internal and external) within the squad
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Support operational readiness planning and execution through creation of content for client distribution, learning centers, and firm platforms
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Effective communication skills with experience with cross-functional and global teams
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Familiarity with Agile backlog management, intake prioritization, and cross‑team dependency coordination
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Participating meaningfully as a core member of the squad, including attending daily stand-up, grooming sessions and other agile ceremonies
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Assist in prioritizing, planning, executing, and tracking BRDs and JIRA stories for all relevant projects
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Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk; escalates appropriately
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Support the program or project manager as needed to deliver outcomes
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Prioritize tasks, manage time effectively, and meet deadlines
Qualifications:
- Minimum of 6 years of related experience
- Bachelor's degree preferred or equivalent experience
Preferred Skills:
- Experience with Identity and Access Management systems
- Experience engaging directly with clients in a professional, customer focused capacity
Talents Needed for Success:
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Hand on knowledge and experience in Agile ways of working (Scrum) is required for this role
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Proven experience in Business Analysis or Product Ownership roles in the past
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Proficient with JIRA, Excel, PowerPoint, and Business Process Mapping tools is a must have for this role
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Strong attention to detail and a high degree of accuracy in delivering outputs within deadlines
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Excellent communication, strong interpersonal skills and experience in presenting to senior leadership in the organization
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.
Learn more about Clearance and Settlement by clicking here.
About the TeamEnterprise Services comprises of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services.
These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end best practices.
Skills Required
- Minimum of 6 years of related experience
- Bachelor's degree preferred or equivalent experience
The Depository Trust & Clearing Corporation (DTCC) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Depository Trust & Clearing Corporation (DTCC) and has not been reviewed or approved by The Depository Trust & Clearing Corporation (DTCC).
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Healthcare Strength — Medical, dental, and vision coverage are comprehensive and include mental health support, in-network preventive care, and company-supported HSA/FSA options. Company HSA contributions plus life, AD&D, and disability coverage further reinforce depth of protection.
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Retirement Support — A 401(k) with company matching and references to pension-related benefits provide meaningful long-term savings support. Charitable contribution matching and financial-planning resources complement the core retirement offerings.
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Parental & Family Support — Generous parental leave, adoption assistance, childcare benefits, and dependent care FSAs indicate strong support for families. Back-up care and specialized family health programs are highlighted as part of the package.
The Depository Trust & Clearing Corporation (DTCC) Insights
What We Do
With over 45 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 21 locations around the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm simplifies the complexities of clearing, settlement, asset servicing, data management, data reporting and information services across asset classes, bringing increased security and soundness to financial markets. In 2021, DTCC’s subsidiaries processed securities transactions valued at nearly U.S. $2.4 quadrillion. Its depository provides custody and asset servicing for securities issues from 177 countries and territories valued at U.S. $87.1 trillion. DTCC’s Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes 16 billion messages annually. To learn more, please visit us at www.dtcc.com.
