We are looking for a highly motivated individual with excellent communication skills and prior experience in a Product Management team to join us as Product Associate. This role requires close collaboration with Product Senior Managers and the Engineering Team to monitor, maintain, and support product features developed within our system, ensuring alignment with the product roadmap. The ideal candidate is curious, creative, and an excellent problem solver with a strong technical background.
Responsibilities
- Conduct daily monitoring of system process flows to ensure seamless operations.
- Identify and investigate any issues that may disrupt system processes.
- Assist the Operations Team in overcoming challenges related to internal applications.
- Work closely with the Engineering and Product Teams to troubleshoot and resolve issues.
- Perform basic analysis and reporting to support product development needs.
- Develop dashboards for real-time monitoring and alerts.
- Focus on B2B partners
Requirements
- Solid technical background with proficiency in MySQL queries.
- Excellent communication skills with strong attention to detail.
- Strong analytical, problem-solving, and troubleshooting skills.
- Ability to work well in a team, demonstrating passion and self-motivation.
- Ability to read and interpret code or error logs.
- Experience with monitoring tools (e.g., Scalyr, Grafana).
- Familiarity with REST client tools (e.g., Postman, Insomnia).
- Good command in English is a must
#LI-RS1 #LI-BB1
Top Skills
What We Do
Kredivo Group is Southeast Asia’s leading provider of digital financial services through its brands Kredivo, KrediFazz and Krom. Kredivo is the leading digital credit platform in Indonesia and Vietnam that gives customers instant credit financing for ecommerce and offline purchases, and personal loans, based on real-time decisioning. Kredivo users can buy now and pay later across the entirety of Indonesia’s retail commerce network with one of the lowest interest rates amongst digital credit providers in the country. Krom Bank Indonesia (formerly known as Bank Bisnis Internasional, IDX: BBSI) is the group’s bank entity and the operator of the Indonesian neobank Krom.
Kredivo Group is backed by leading financial and strategic investors such as Mizuho Financial Group, Square Peg Capital, Jungle Ventures, Naver Corp, Mirae Asset, Telkom Indonesia and Victory Park Capital among others
