Product Associate, Filene

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance, investment and technology solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition

This position can be located in: Dallas, Texas / Denver, Colorado / Madison, Wisconsin

Role Responsibilities

Product Operations

• Drive operational excellence through structured processes, succinct workflows, clear communication, and continuous improvement initiatives across the Product team.
• Partner with functional area teams to align priorities, remove barriers, and maintain momentum across product team initiatives.
• Maintain documentation, track key metrics, and support the Product team in delivering high-quality outcomes on time and within scope.
• Prepare briefing materials, coordinate scheduling, and conduct stakeholder outreach to ensure effective and well-informed product team meetings with internal and external partners.
• Coordinate Air Traffic Control (ATC), e.g. Filene Speaker’s Bureau, including scheduling speakers, maintaining speaking calendar, and tracking speaking engagements to plan.
• Facilitate timely preparation and consolidation of Product team reporting, including business plans, period goals/metrics, etc.
• Proactively anticipate team and project needs, identifying opportunities for process improvement and addressing potential issues before they arise.

Product Communications

• Produce communication outputs from Executive Vice President, conveying strategic insights, market updates and product voice.
• Develop and maintain internal and external communication materials that reinforce product vision, value proposition, and strategic priorities.
• Facilitate cross-functional communication and alignment between teams, ensuring timely and clear information flow across departments.

General & Administrative

• Model Filene Credo and play an active role in creating and sustaining strong organizational culture.
• Actively support the achievement of Filene's strategic objectives, plan, budget, and metrics in a manner consistent with Filene’s mission, values, and brand.
• Provide extraordinary service to Filene’s staff, members, and stakeholders.
• Understand and engage in Filene’s complete body of work including research and advisory programs to connect member needs with Filene solutions that can best meet those needs.
• Prioritize and manage workload across several projects simultaneously, demonstrating the ability to shift gears when necessary to meet key deadlines.

The statements above are not intended to be all-inclusive and other duties will be assigned as needed.  

Role Requirements

• Bachelor’s degree in Business Administration, Marketing, Communication or related field required. 
• 1-2 years of relevant experience in communications, marketing, project management, or a related field.
• Communication: Strong verbal and written communication skills. Ability to present ideas clearly and concisely to a variety of audiences. Ability to develop comprehensive written reports and documents. 
• Project Management Skills: Ability to manage multiple tasks simultaneously, prioritize effectively, and follow through with timely communication.
• Organizational Skills: Highly organized, detail-oriented, and able to manage deadlines and tasks across multiple projects.
• Collaboration: Ability to work effectively within a team and contribute to a collaborative, results-driven environment.
• Interpersonal Skills: Confidence to collaborate with senior executives to achieve positive outcomes for Filene initiatives.
• Curiosity: Intellectually curious about credit unions and their members. Enjoy working in a “think tank” environment where ideation, continually embracing change, being restless with the status quo and seeking reinvention is part of the culture. A passion for purpose and precision – including the details.
• Travel expected up to 5% to fulfill the requirements of the role. 

#LI-SW

If you’re ready to help make a difference, apply today. Please provide your Work Experience and Education or attach a copy of your resume.  Applications received without this information may be removed from consideration.

Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.

Base Salary Range:

At TruStageTM, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan.  Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees.  We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important.

Accommodation request

TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.