Product and Customer Marketing Manager

Posted 5 Days Ago
Hiring Remotely in United States
Remote
Mid level
Marketing Tech • Real Estate • Software
The Role
The role involves developing product marketing strategies, planning customer marketing activities, collaborating cross-functionally, and creating sales enablement assets, primarily in a data technology context.
Summary Generated by Built In

Audiense is a next-generation analytics-to-action platform that helps organizations deeply understand and strategically activate their consumers. We’ve brought together the strengths of three category-leading brands — Buxton, Elevar, and Audiense — into one integrated, insight-driven solution: 

  • Buxton by Audiense – 30+ years of predictive modeling and location intelligence expertise. 
  • Elevar by Audiense – Industry-leading eCommerce tagging, event tracking, and revenue attribution tools. 
  • Audiense – Award-winning audience segmentation and social consumer intelligence for global brands. 

What You'll do
Product Marketing

  • Develop and maintain clear value propositions, messaging frameworks, and positioning for our consumer data products.
  • Partner closely with Product Management to understand roadmaps, new features, and market differentiation.
  • Support launch planning and execution for new products, features, and enhancements.
  • Create and maintain sales enablement assets including pitch decks, battlecards, and FAQs, and assist with product one-pagers and other collateral
  • Work closely with Sales, Customer Success, and Revenue teams to identify enablement gaps and improve sales effectiveness.
  • Conduct market, customer, and competitor research to inform messaging and go-to-market strategies.
  • Stay informed on trends in consumer data, location data, tracking, privacy, and the data technology landscape.

Customer Marketing

  • In coordination with Director of Product Marketing, plan and execute customer marketing activities across product lines, such as cross-sell/upsell campaigns and other customer communications
  • Support creation of customer stories that illustrate the value of our solutions

Cross-Functional Collaboration

  • Act as a key liaison between Product, Sales, Marketing, and Customer Success teams.
  • Facilitate consistent messaging across external marketing channels, sales communications, and internal documentation.
  • Work closely with our content team to give them the material they need to create great content and collateral and support broader marketing initiatives such as campaigns, content, events, and thought leadership.

What You'll Bring

Experience

  • 3–5 years’ experience in product marketing, ideally within a data, SaaS, or technology-led business.
  • An understanding of AI in products, and its use in the workplace.
  • Proven experience creating marketing campaigns, with experience in customer marketing campaigns preferred.
  • Experience working with data-led or insight-driven products is highly desirable.

Skills & Capabilities

  • Strong ability to simplify complex or technical concepts into clear, compelling narratives.
  • Excellent written and verbal communication skills. Submission of writing samples encouraged.
  • Highly collaborative with experience working cross-functionally.
  • Commercial mindset with an understanding of sales cycles and buyer journeys.
  • Strong organizational skills with the ability to manage multiple initiatives simultaneously.

Nice to Have

  • Experience in consumer data, audience data, martech, adtech, or e-commerce environments.
  • Familiarity with CRM tools (e.g. Salesforce, HubSpot).
  • Exposure to data privacy or regulatory considerations in consumer data.

What We Offer

  • The opportunity to shape and scale the product marketing and customer marketing function in a growing data technology business.
  • A collaborative, fast-paced environment with high visibility across teams.
  • Competitive salary and benefits.
  • Flexible working and a culture that values ownership and impact.

Skills Required

  • 3-5 years' experience in product marketing
  • Experience in customer marketing campaigns
  • Understanding of AI in products
  • Experience with data-led or insight-driven products
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The Company
Fort Worth, TX
207 Employees
Year Founded: 1994

What We Do

The Buxton Platform utilizes data, technology, and analytics to help organizations own their potential. By understanding who an organization’s best customers are, where they originate from, and how they can attract more of them, Buxton helps our customer partners evaluate real estate decisions, plan growth, create strategic marketing campaigns, attract and retain businesses, and beyond. Our experience spans the retail, restaurant, healthcare, hospitality, private equity, commercial real estate, automotive, EV, and public sectors.

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