Product and Commercial Terms Lead

Reposted 10 Days Ago
Be an Early Applicant
Bellevue, WA
In-Office
158K-238K Annually
Expert/Leader
Energy • Manufacturing • Solar • Renewable Energy
GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy.
The Role
Lead the design of product contract terms ensuring they enhance customer experience and align with technical feasibility, particularly in the B2B SaaS sector, while managing cross-functional teams for compliance and training.
Summary Generated by Built In
Job Description SummaryThis individual ensures that the product contract terms (SLAs, entitlements, updates) drive the desired customer experience and are technically feasible for the Product and Support teams to deliver.

Job Description

Key Responsibilities

  • Product Terms and Entitlements Design
  • Subscription Entitlement Structure: Define and manage the entitlements (what a customer gets) tied to each subscription tier (e.g., "Premium Tier," "Standard Tier"). This includes defining seats/volume, usage metrics, and feature access (TBD).
  • Feature Release & Update Policy: Formalize and document the contractual terms related to frequency of product releases, updates, and maintenance windows (e.g., "Customers are entitled to quarterly feature releases and monthly security patches").
  • Perpetual-to-ARR Bridging: Collaborate with the Pricing Leader to design the product entitlement trade-offs for customers migrating from perpetual licenses (e.g., what M&S services are converted into which new SaaS/ARR entitlements).
  • Service Level Agreement (SLA) Ownership
  • SLA Definition and Alignment: Design the SLAs particularly around system uptime and performance, ensuring they align with the CPO's product reliability targets and customer needs in the utility sector.
  • Support Obligations: Work with Support and Engineering to define the contractual terms for the support structure, including defect response times, outage resolution targets, and escalation paths (e.g., defining what constitutes a "P1 Defect" and the guaranteed response time).
  • Penalty/Credit Mechanism: Define the commercial consequences (service credits or penalties) for failure to meet contractual SLAs, working with Finance to ensure the terms are insurable and financially viable.
  • Commercial Terms Governance and Tooling
  • Standard Terms Development: Work with legal on the standard commercial terms and conditions sections of the MSA and Order Form that specifically relate to product usage, performance, entitlements, and support.
  • Cross-Functional Feasibility: Act as the "internal client" to Product and Engineering to ensure they can technically deliver on all proposed SLAs and product update schedules before they become contractual obligations.
  • Sales Enablement: Create and manage internal playbooks and training for the Commercial and Customer Success teams on how to communicate, negotiate, and defend the new subscription and SLA terms.
  • Up to 25% travel required.

Qualifications

  • Education: Bachelor’s degree in business, Engineering, or Computer Science. A background in Legal or an MBA is helpful.
  • Experience: 10+ years in Product Management, Product Marketing, or Deal Desk/Commercial Operations in a B2B SaaS environment.

Desired Characteristics

  • Domain Expertise: Deep understanding of the operational commitments (SLAs, RPOs/RTOs) required to deliver enterprise-grade grid or industrial software. Proven experience defining terms related to subscription entitlements.
  • Skills: Ability to translate complex technical capabilities (e.g., defect response, uptime) into clear, commercially sound, and enforceable contractual language. Strong project management skills to drive cross-functional compliance.

Additional Information

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No



For candidates applying to a U.S. based position, the pay range for this position is between $158,400.00 and $237,600.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: discretionary annual bonus.

This posting is expected to remain open for at least seven days after it was posted on November 17, 2025.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
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The Company
HQ: , Cambridge, MA
75,000 Employees
Year Founded: 2024

What We Do

GE Vernova is a planned purpose-built company on a mission to electrify the planet while simultaneously working to decarbonize it.

If we want our energy future to be different…we must be different.

Our mission is embedded in our name. We retain our treasured legacy, “GE,” in our name as an enduring and hard-earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver.

GE Vernova brings together GE’s portfolio of energy businesses including Power, Wind, Electrification and Digital businesses. With focus, GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life.

Together, we have The Energy to Change the World.

Why Work With Us

Join our team, to evolve and grow, surrounded by some of the brightest minds in the industry who help you get better every day. You’ll get the chance to rewrite the rules, work on cutting-edge technology, and be part of a global team for positive change.

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