Responsibilities:
- Lead and own Tractian’s product analytics strategy, driving how data informs product decisions.
- Instrument event tracking across the product using Pendo, PostHog, Segment, and FullStory.
- Analyze user behavior to uncover insights on engagement, navigation, and adoption.
- Measure and report on feature performance, launches, and post-release impact.
- Manage data pipelines between analytics tools, databases, and dashboards.
- Create automated reports and dashboards that track product health and usage.
- Support A/B tests and beta programs with reliable data and analysis.
- Collaborate with Product, Engineering, and Leadership to drive data-informed decisions.
- Ensure data accuracy, reliability, and consistency across all analytics systems.
Requirements:
- 3+ years of experience in Product Analytics, Data Analytics, or a similar data-focused product role.
- Strong proficiency in SQL — comfortable querying, joining, and transforming large data sets.
- Hands-on experience with product analytics tools such as Pendo, PostHog, FullStory, or Segment.
- Proven ability to design and maintain event tracking and instrumentation frameworks.
- Experience analyzing user behavior and product performance in a B2B or complex software environment.
- Comfortable managing data pipelines between analytics, warehouse, and visualization tools.
- Strong understanding of product metrics (activation, adoption, retention, engagement, churn).
- Ability to translate data into clear insights that guide product and business decisions.
- Self-starter who thrives in a fast-paced, high-growth environment with minimal structure.
- Excellent communication and collaboration skills across Product, Engineering, and Leadership teams.
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What We Do
Tractian is a machine intelligence company that offers industrial monitoring systems. Tractian builds streamlined hardware-software solutions to give maintenance technicians and industrial decision-makers comprehensive oversight of their operations. It is democratizing access to sophisticated real-time monitoring and asset operations tools.
Tractian's solutions are used in environments that address a combined total of 5% of global industrial output. The company’s broad market reach is evidenced in its customer base from various industries, such as John Deere, Procter & Gamble, Caterpillar, Goodyear, Carrier, Johnson Controls, and Bimbo, the owner of the brands Little Bites and Thomas Bagels. Tractian's customers see a 6-12x ROI with savings of $6,000 per monitored machine annually on average.
In a major milestone and a first for the industry, Tractian launched the AI-Assisted Maintenance category in the industrial sector. In this new paradigm, artificial intelligence identifies machine problems and suggests preventive actions to be taken, giving invaluable insight and support to maintenance professionals. It is important to highlight that the intent of Assisted Maintenance is firmly rooted in augmenting maintenance professionals to provide more assertive diagnosis with human-in-the-loop feedback.
Tractian's mission is to elevate this category of workers in a highly impactful way. The Assisted Maintenance category will provide unimaginable support for maintenance professionals. By combining shop floor expertise with our technology, maintainers will be able to anticipate and address issues with unprecedented accuracy and speed
