Product Analytics and Strategy Director

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and  we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. 

This is where you and your skills come in. We’re currently looking for a Product Analytics and Strategy Director with a strong blend of analytical and strategic thinking skills to join our team. The ideal candidate is a data-driven storyteller who can extract, analyze, and visualize data while providing strategic insights that influence product decisions. They must be adept at SQL, skilled in Tableau, and capable of crafting compelling presentations that communicate data insights to both technical and non-technical stakeholders.
 

To succeed in this role you must have experience in:

• Data Analysis & SQL Expertise: Write complex SQL queries to extract, clean, and manipulate data from large databases to support business and product decisions.

• Strategic Insight Generation: Leverage data to identify trends, patterns, and actionable insights that align with organizational goals and product strategies.

• Data Visualization: Create intuitive and impactful dashboards and reports in Tableau to help stakeholders interpret data and make informed decisions.

• Presentation Development: Build clear, visually compelling slides and presentations to communicate findings and recommendations to cross-functional teams and leadership.

• Collaboration & Communication: Partner with product managers, engineers, and other stakeholders to align data analysis efforts with business priorities and product roadmaps.

• Problem-Solving: Proactively identify data gaps, inefficiencies, or opportunities and propose solutions to optimize processes or strategies.

• Continuous Improvement: Stay updated on industry trends, data tools, and techniques to ensure analysis methods remain cutting-edge and impactful.

Desired Qualifications:

• Education: Bachelor’s degree in Business, Statistics, Data Science, Computer Science, or a related field (Master’s preferred).

• Technical Skills:

  • Proficient in SQL for data extraction and manipulation.

  • Strong experience with Tableau for creating dashboards and visualizations.

  • Familiarity with other data analysis tools or programming languages (e.g., Python, R) is a plus.

• Strategic Thinking: Demonstrated ability to interpret data within a business context and translate insights into actionable strategies.

• Communication: Exceptional written and verbal communication skills, with experience presenting to diverse audiences.

• Presentation Design: Skilled in PowerPoint or similar tools for creating professional, visually appealing slides.

• Attention to Detail: Strong organizational skills with a focus on accuracy and quality in data analysis and deliverables.

• Experience: 5+ years in data analysis, strategy, or a related role, preferably in a product-focused environment.

Preferred Traits and Skills:

• Curious and proactive problem-solver.

• Strong team player who thrives in collaborative environments.

• Ability to manage multiple priorities and deliver on tight deadlines.

• Passionate about leveraging data to drive business impact.

Pluses:

• Background in data science or advanced analytics.

• MBA or equivalent strategic business education.

What You Gain: 

• A collaborative and dynamic work environment.

• Opportunities for growth and professional development.

• The chance to influence strategic decisions and make a tangible impact.

Application Process
If you are excited to bridge the gap between data and strategy and have a knack for turning insights into impactful actions, we’d love to hear from you. Apply today!

What we offer:  

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• 401K match and ESPP

• Paid time off and paid sick leave

• Paid parental and pregnancy leave and new parent gift boxes

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee perks and discounts program

RingCentral’s Product Management team works closely with our customers to define the real-world collaboration challenges people face, and help develop groundbreaking solutions to solve them. Together, we drive strategy and roadmaps to delight our current customers and win new market share.  We care deeply about customer experience, understand that great products should solve real-world problems, and believe that saying “no” is sometimes just as important as adding new features. 

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in Belmont, California, the compensation range for this position is between $155,750 and $222,500 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

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