The Associate Product Manager is responsible for owning all aspects of WellSky solution life cycles from inception to delivery. The scope of this job includes executing WellSky's solution strategy in order to deliver best-in-class solutions to clients.
We invite you to apply today and join us in shaping the future of healthcare!
Key Responsibilities:
- Manage requirements RCM initiatives in JIRA, ensure availability to scrum team, collaborate and track prioritization, and adhere to agile development principles with support from the solution manager.
- Partnering with Engineering, Client Experience, and Professional Services to help clarify requirements and support day‑to‑day delivery needs
- Maintain current solution documentation and support compliance processes.
- Assisting with the creation and maintenance of learning guides and enablement materials for new and enhanced RCM features, including documenting workflows, expected behaviors, and common scenarios to support internal teams and client understanding
- Performing analysis and validation of RCM workflows (billing, claims, payer processes, revenue impacts) to ensure solutions align with defined requirements
- Supporting solution rollout activities by helping document gaps, triage feedback, and escalate issues appropriately
- Demonstrate and effectively articulate current and planned solution features functionality to internal stakeholders.
- Facilitate collaboration with stakeholders to create user stories based on defined requirements for small- to medium-sized projects that follow standard practices and guidelines.
- Gather success criteria data and report on solution metrics, key performance indicators, and client adoption.
- Perform other job duties as assigned.
Required Qualifications:
- Bachelor's Degree or equivalent work experience
- At least 2-4 years relevant work experience
- Experience with Revenue Cycle Management (RCM) processes, including billing, claims management, payer interactions, or revenue operations
- Strong technical aptitude, with the ability to analyze system workflows, understand technical requirements, and collaborate effectively with engineering teams
- Interest in or exposure to Artificial Intelligence (AI) and emerging technologies, with a curiosity for how they can enhance healthcare workflows and solutions
Preferred Qualifications:
- Experience supporting product management activities, such as backlog grooming, requirements documentation, or feature validation within an Agile development environment.
- Experience assisting with product backlog maintenance and refinement activities in JIRA, including validating requirements, updating priorities, and tracking cross-team dependencies
Job Expectations:
- Willing to travel up to 20% based on business needs
- Willing to work additional or irregular hours as needed
- Must work in accordance with applicable security policies and procedures to safeguard company and client information
- Must be able to sit and view a computer screen for extended periods of time
#LI-Onsite
WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
Excellent medical with Rx, dental, and vision benefits
Mental Health support through EAP
Generous paid time off, plus 13 paid holidays
100% vested 401(K) retirement plans
Educational assistance up to $2500 per year
Top Skills
What We Do
WellSky is a technology company advancing human wellness worldwide. Our software and professional services address the continuum of health and social care — helping businesses, organizations, and communities solve tough challenges, improve collaboration for growth, and achieve better outcomes through predictive insights that only WellSky solutions can provide. WellSky serves more than 20,000 client sites around the world — including the largest hospital systems, blood banks and labs, home health and hospice franchises, government agencies, and human services organizations. Informed by 40 years of providing software and expertise, WellSky anticipates providers’ needs and innovates relentlessly to help people thrive. Our purpose is to empower care heroes with technology for good, so that together, we can realize care’s potential and maintain a healthy, flourishing world.
