Product Analyst

Ingram Content Group (ICG) is seeking a Product Analyst to join our team.  This individual provides analysis and assists with the design and delivery of CoreSource products and features. They develop design and functional specifications, produce deliverables related to the project(s) assigned and assist in post implementation support and system enhancements. They also support other Ingram Publisher Services (IPS) systems with a focus on their interaction with Coresource. In addition, they serve as the Walkme subject matter expert for the IPS Business Operations group.

Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning.

Required Qualifications:

• Bachelor’s Degree
• 1 year of related experience

Preferred Qualifications:

• Experience using Qlik, Tableau, Power BI or similar tool

Key Responsibilities:

• Assists Product Mangers with assigned duties including but not limited to, QA/UAT, requirements gathering, customer training, focus groups, and project planning
• Lead the discovery, planning and implementation of process improvements and individual project tasks
• Works with the Development team to implement, evaluate, and/or support product solutions that meet the needs of the customer and add the most value to the company.
• Identifies, establishes and supports value- added cross-functional data and system linkages.
• Develops a thorough understanding of the business processes and products in assigned area
• Provide advice and support to the users of the products/systems in assigned area of responsibility, and to other personnel.
• Establishes and maintains a high level of customer interaction in order to identify and recommend computer and business solutions to effectively and efficiently satisfy the data processing and information requirements of the business.

Hiring Salary Range: $57,155k - $71,232k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:  the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
  • Wellness program with access to onsite gym and basketball court for associates
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Take breaks or brainstorm in our game room with ping pong & foosball
• Casual Dress Code

Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EOE-Race/Gender/Veterans/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish