Product Analyst

It’s More Than a Career, It’s a Mission.

Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to become part of one of the largest community-based cancer programs to advance oncology treatments and improve outcomes for cancer patients across the globe. We look for mission-driven candidates who have a desire to advance the fight against cancer and make a difference in the lives of patients diagnosed with cancer every day.

Our Mission

People who live with cancer – those who work to prevent it, fight it, and survive it – are at the heart of every decision we make. Bringing the most innovative medical minds together with the most passionate caregivers in their communities, we are transforming care and personalizing treatment. Through clinical excellence and cutting-edge research, SCRI is redefining cancer care around the world.

Summary of Duties:

The Product Analyst will provide subject matter expertise on broadening the financial and clinical research solutions and supporting processes for Sarah Cannon. Primary responsibilities include strategic and collaborative engagement with our colleagues and customers to understand user workflows, define requirements, and product design while working closely with both internal and external development teams to ensure new features are implemented that address identified customer needs. The Product Analyst will provide assistance to other analysts and technical team members to ensure successful delivery of the product initiatives according to Sarah Cannon’s programmatic objectives.

The successful candidate will have excellent verbal and written communication skills, the ability to establish effective working relationships and manage multiple priorities. This includes collaborating with and assisting other project team members to design functional product details and changes, identify and escalate project issues, and ultimately ensure product requirements are met.

The candidate will provide hands-on expertise to independently resolve service delivery or functionality issues with the Research solutions team, frequently communicating with project team members, support resources, other supporting external vendors, and end users.

The ideal candidate for this position has a Healthcare IT product development background with well-developed communication skills. Oncology product development and/or clinical research experience with 21 CFR Part 11is a plus.

Duties include but are not limited:

• Identifies product and process gaps and helps lead enhancement efforts focused on the Financial and Clinical Research aspects of the business

• Collaborates with business owners to determine technology needs and translates those needs into system requirements and design specifications

• Works with IT leadership in the preparation of system development artifacts such as requirements, analysis, process flow and design system documentation including user guides and system administration procedures for portal and workflow applications

• Assists in the creation of standardized programmatic reports for the enterprise

• Works closely with enterprise and site users to ensure software usage optimization

• Identifies opportunities to streamline operations and enhance service delivery

• Provides tier 2 customer support to the end users

• Takes ownership of responsibilities, working individually or with teams to accomplish goals

• Ability to multitask, given various task assignments, assisting management in prioritization of tasks

• Works with all departments throughout the product delivery cycle to ensure project dates are met and ensure timely completion of Product Analyst deliverables

• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Values Statement”

• Performs other duties as assigned

Experience:

• 2+ years of experience in healthcare IT product development

• Oncology product development and/or clinical research experience with 21 CFR Part 11 strongly preferred

• Demonstrated advance subject matter experience of a service line application

• A background working with a fast paced, results oriented environment

• Knowledge of business process improvement, workflows, evaluation of processes, business process modeling and data modeling preferred specific to 21 CFR Part 11

• Ability to accomplish IT project assignments, analyzing a number of alternative approaches in the process of advising management on aspects of IT system development, operations and solutions

• Excellent communication and inter-personal skills

• Ability to learn, understand, and apply new technologies, methods, and processes

• Working knowledge of scrum and agile project delivery methodologies

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.