Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. The terms of our culture should not be set by gate-keeping legacy media or chaos-fueling social media, but by the people who make and participate in that culture. Substack’s model, based on direct subscriptions, has fueled an explosion of independent publishing. It empowers creators with economic autonomy, creative ownership, and a direct connection to their most engaged audiences.
Product Analytics at Substack
The mission of the Product Analytics team at Substack is to help the product team make better decisions. Product Analytics is embedded in the Product organization, and this role reports directly to our VP of Product. We are a small and scrappy team that covers a lot of ground. You would be joining as the third individual on the team.
Responsibilities
- Take ownership of continuously improving our understanding of the product, user base, growth trajectory, and state of play
- Proactively partner with PMs and company leadership to inform the long term, medium term, and short term strategy of your product area
- Help the team define useful metrics and set clear goals
- Share regular insightful updates with your team and across the company
- Proactively partner with engineers to invest in clean and thorough logging, ETL, and improving the ergonomics of our data
Requirements
- Solid understanding of product growth concepts and frameworks (e.g. retention curves, cohort analysis, growth accounting)
- Advanced SQL knowledge, and familiarity with BI tools (we use Snowflake and Periscope every day)
- Strong data visualization and written/verbal communication skills — must be able to design legible dashboards dashboards and clearly convey the salient insights for any analysis
- Solid understanding of A/B test and experimentation concepts (proper test design, power calculation, post-hoc analysis, novelty effects, etc.)
- Strong product sense and intuition — a deep understanding of Substack’s product, user base, and market position is a must
- Ability to roll up your sleeves and do what needs to be done with limited resources and support
This position will ideally be located in the San Francisco Bay Area, where the majority of the product and leadership team are based. Substack’s compensation package includes a market competitive salary, equity for all full time roles, and exceptional benefits. Our cash compensation salary range for this role is $150,000 - $210,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.
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What We Do
Substack lets writers connect with their audience on their own terms and earn money doing it. We make it simple for writers to publish to an email list that they own, get discovered on the web, and charge for subscriptions.
More than 500,000 people pay to subscribe to writers across the Substack network, and the top writers make millions of dollars a year. Substack’s model depends on the success of writers using Substack – we only make money when they do.
“Substack makes it dead simple to start a newsletter and get paid for it.” – Judd Legum, author of Popular Information
"Substack gives me a way to connect with my audience on my own terms.” – Lyz Lenz, author of God Land and Men Yell At Me
Make something that matters
Great writing is valuable. It respects readers' time, their intelligence, and their trust. It helps us make sense of and change the culture we live in. At Substack, we're building a business model that enables great writing to thrive. Learn more about our opportunity and mission.
We are a small but growing team, and there is more to build than we could ever imagine. That’s why we need you.
We aim to take pragmatic approaches to problem solving while shipping high-quality products that allow the writing on Substack to take the spotlight.
Every person at the company participates in customer support. We do this to build empathy with our users and enable us to build better products.
We believe that a diverse team will help us build a product that best serves the needs of a wildly diverse ecosystem of writers. So whatever your background or perspective, we’d welcome your input to help build the best possible version of Substack.
