Jobs at Substack

Own product analytics for Substack by improving understanding of users, growth, and product performance. Partner with product managers, leadership, and engineers to define metrics, guide strategy, improve data infrastructure, and communicate insights. Build dashboards and analyses using advanced SQL and BI tools, and apply experimentation and product growth frameworks such as retention curves, cohort analysis, and growth accounting.

Build and ship web applications, creator-focused platform features, customizable websites, reusable tools, audience segmentation and analytics capabilities. Collaborate with designers, engineers, product partners, and external customers throughout product discovery, implementation, and deployment. Own meaningful features that help publishers grow audiences, express their identities, and operate their businesses.

Build frontend, backend, and occasional mobile features for creator sponsorships. Own projects autonomously from product research and concept through implementation and deployment, collaborating with designers, writers, support staff, leadership, and sponsorship partners. Work across TypeScript, Node.js, Express, React, and PostgreSQL while contributing to product direction and delivering high-quality production experiences.

Develop and lead sponsorship experiences in Substack’s native iOS app, contributing to product strategy, experimentation, and customer-focused solutions. Collaborate with cross-functional teams and sponsorship partners from research through implementation and measurement. The role requires shipping high-quality iOS products, participating in architecture and code reviews, mentoring teammates, and working autonomously across the technology stack.

Lead Substack’s global events strategy and execution, from flagship brand moments to creator gatherings and sponsored events. Build a scalable events engine, manage budgets and ROI measurement, develop partnerships with agencies and vendors, and lead event teams across domestic and international markets. Translate brand narratives into impactful experiences that grow creator and subscriber engagement while maintaining operational excellence and authenticity.

Lead Substack’s UK events strategy and oversee international event delivery. Responsibilities include developing creative brand and creator events, managing the full event lifecycle, coordinating partnerships, budgets, ROI measurement, freelancers, vendors, agencies, and cross-functional teams. The role will scale event frameworks across territories, strengthen creator communities, attract subscribers, and amplify events through social media and press. Based in London with global travel as needed.

Lead Substack’s News & Politics partnerships market by recruiting and advising prominent creators, developing scalable creator activation and audience-growth programs, and expanding the platform’s role in political news and culture. Manage strategy, budgets, external relationships, goals, cross-functional initiatives, and a partnerships team. Collaborate with communications, product, data, business operations, and leadership while supporting marketing and events. Use market knowledge and performance data to improve creator onboarding, engagement, and business outcomes.

Serve as a hands-on BizOps leader partnering with the CEO and CFO to drive high-impact initiatives. Build data pipelines, run deep analyses on creator and reader economics, inform product and monetization decisions, conduct market and competitive research, design KPI and operational cadence, and lead a small team while executing frontline analytics and implementation.

The Head of Creator Marketing at Substack will drive creator narratives, build inbound marketing strategies, and establish cultural authority to attract creators and boost subscriptions.

The IT Systems Administrator will manage internal IT operations, handle onboarding, oversee SaaS tools, and support compliance efforts.

Lead and scale Substack's sponsorships business: build pipeline and revenue, sell directly to senior brand and agency buyers, create pricing/packaging and sales infrastructure, collaborate with publishers and creative strategy, and represent Substack at industry events to shape product and market positioning.

Lead implementation and operations for brand sponsorship campaigns: manage trafficking, QA, launch, delivery monitoring, integrations (tracking/third-party), order management, reporting, and billing handoffs. Onboard and troubleshoot brands/agencies, build scalable workflows and tooling with design/engineering, generate an AI-first outbound demand engine, and write playbooks/documentation to scale the marketplace.

Build and test growth features that attract and retain readers and creators. Responsibilities include developing monetization and audience-building tools, designing experiments to improve conversion and retention, and partnering with cross-functional teams from product discovery through deployment. The role requires autonomous ownership of production software and uses TypeScript, Node.js, Express, React, and PostgreSQL.

Design and build frontend and backend features (occasionally mobile) to help creators manage communities. Own work from product concept through deployment, collaborate across design, support, and writing teams, prototype ideas, and maintain high production standards while delivering elegant user experiences.

Develop native campaign concepts for brands, match brands with Substack writers, own creative pre-sale and execution, write proposals and pitch materials, run multiple creator-driven sponsorship campaigns, and iterate based on platform performance.

Lead partnerships in Business, Tech & Finance, fostering creator engagement and audience growth for Substack while managing strategic initiatives and relationships.