As a Product Analyst, you are a member of a global team of data-driven influencers, setting the standard for how data and analytics is used at HubSpot, and inspiring our product teams to action.
Product and Engineering use multiple sources of data (user event data, NPS, and transactional data, etc) to discover what is going well for our customers, where we can improve, and what to build next. Product Analysts -- individuals with high data literacy, intellectual curiosity, and communication skills -- are at the center of these analyses and decisions; we work side-by-side with Product Management, User Experience, and Engineering leadership to inform and build better solutions for our customers.
In this role, while you operate with a high degree of autonomy, you benefit from the support of the Product Analytics community -- sharing ideas, debating approaches, and receiving feedback to deliver more effective analyses and develop in your career.
General responsibilities:
- Be a driving influencer on the use and application of analysis; deliver what’s needed, and show what’s possible
- Partner with product stakeholders to understand your team’s data and business needs; become an expert in translating these needs into specific analyses with actionable insights
- Conduct quantitative analysis of user behavior to uncover issues or opportunities to improve the our customers’ experience
- Inform the design and analyze the outcomes of in-app tests and experiments
- Collaborate across UX teams and business functions to infuse strategic, open-ended research with quantitative insights
- Communicate insights to your stakeholders with a data-driven point of view and plan for action
Examples of common projects:
- Define (or redefine) leading indicators of success for your team. Serve as the expert for these metrics by understanding how data collection is instrumented in the product, how it flows through our ETL pipeline and is aggregated, and how metrics are defined in our analytics platform. Construct the core dashboards, visualizations and analyses to help stakeholders monitor product health and make better decisions
- Perform ad hoc analyses into user behavior to inform specific, near-term experiment designs or product decisions or longer term product strategy
- Partner with engineering and other internal operations teams to enable a high level of data integrity, consistency and clarity across cross multiple internal databases and reporting systems
- Be a voice within your teams to educate, elevate and advocate for the continual value of leveraging analytics to inform decision making
From our Product and Engineering Blog: How HubSpot’s product analysts transform the customer experience
Minimum Qualifications:
- Academic or professional experience with a heavy quantitative, analytical focus
- Practical experience in a business environment influencing decision making with data
- Experience working with large datasets; particularly data mining, manipulation and exploration
- Ability to write performant, complex SQL queries combining multiple sources of data
- Comfortability with data analytics and statistical tools such as R or Python
- Confidence using a variety of analytical and statistical techniques
- Passionate about the role of data in helping solve complex questions
- Excellent communication, storytelling, and collaboration skills
Above and Beyond Qualifications:
- Knowledge of analytical development tools such as Amplitude, Looker, Git and dbt
- Demonstrated passion for building products that delight customers and drive their success
- Experience working at, or strong understanding of, a SaaS business.
Cash compensation range: 90000-120000 USD Annually
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
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Cash compensation range: 90400-120000 USD Annually
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers.
If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as HubSpot’s annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot.
By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.
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What We Do
HubSpot is a leading CRM platform that provides software and support to help businesses grow better. Our platform includes marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. Today, thousands of customers around the world use our powerful and easy-to-use tools and integrations to attract, engage, and delight customers. HubSpot was named Glassdoor’s #4 Best Place to Work in 2021, and our award-winning culture has been recognized by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. We build connections, careers, and employee growth by creating a workplace that values flexibility, autonomy, and transparency. You can learn more about our commitment to creating an inclusive and diverse workplace in the HubSpot Culture Code. HubSpot is a hybrid company with employees working fully remotely, from an office, or a mix of the two. We are headquartered in Cambridge, MA with offices in Dublin, Ireland; Singapore; Sydney, Australia; Tokyo, Japan; Berlin, Germany; Paris, France; Bogotá, Colombia; Ghent, Belgium; San Francisco, CA; Portsmouth, NH; London, UK; Toronto, Canada.
