Product Analyst

• Great opportunity within our Identity & Access Management Technology Team
• Opportunity to innovate and drive change through enterprise identity and security technology
• Permanent, full-time role with a hybrid model of WFH and at our Mascot Campus

At Qantas, we represent Australia to the world. Our diverse country is known for its unique spirit, mateship, and a can-do attitude. Together we’re strong and resilient, and we work hard to make sure we’re always at our best.

Technology is a big part of how we continue to pioneer our way forward. With eyes on the future, our IT team harness technology on a global scale and tailor local solutions for each of our ports. Together we’ll show you it’s possible to make an impact and to never underestimate what you’re capable of achieving.

As the Product Analyst - Identity, you will work with business stakeholders, security teams, technology domains and external partners to act as a conduit between business and technology. You will support the delivery and continuous improvement of identity capabilities across the Qantas Group.

Your role will work with the organisation to help stakeholders improve their processes and systems and support the delivery of new features, enhancements and initiatives. You will also govern service partners to ensure product features are delivered to commitments, meets business requirements and service levels.  As the Product Analyst, you will have a customer-centric mindset with a drive for continuous improvement and innovation.

What You’ll Bring:

• 5+ years' experience in Business Analysis, Systems Analysis, Product Analysis, IT Support or related disciplines, with 3+ years' experience working within Identity and Access Management, Privileged Access Management or Cyber Security domains.
• Demonstrated experience gathering, documenting and analysing business, functional and access requirements, including application onboarding, access models, entitlements, roles, approval workflows and product requirements management.
• Proven track record operating in IT delivery environments from concept through to BAU, applying modern delivery frameworks and methodologies.
• Strong analytical, critical thinking and problem-solving skills, with experience working with data sets to derive actionable insights, support business cases and drive informed decision-making.
• Excellent stakeholder engagement, collaboration and communication skills, with experience working across business, security and technology teams, utilising tools such as Jira and Confluence, and aligning business processes with enterprise technology and governance requirements.

Why Qantas?   

If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.  

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.   

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.   

• We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.   
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and additional purchased leave options.    
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices.   
• We’ll support your wellbeing: Whether its learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.   

Qantas is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  

Be a part of something special and play your part in the Qantas story – get in touch today.  

Advertising closes on 8th September