We fuse rigorous, methodologically sound analysis with our cutting-edge technology platform, Narrative Analytics®. This powerful combination enables us to quantitatively analyze open-source media, deliver strategic recommendations, and craft executive-level communication strategies for clients with missions that matter.
Why Us?
Our team is a vibrant mix of communication specialists, data scientists, and subject matter experts with extensive experience across U.S. Government agencies, non-profit organizations, and Fortune 500 companies. By joining Protagonist, you’ll immerse yourself in a collaborative environment where innovation thrives, and your contributions truly matter.
What We Do
- Innovative Solutions: We co-develop cutting-edge solutions with our clients to address tough communication problems and capitalize on opportunities to make a tangible impact.
- Data-Driven Insights: Our tools and methodologies provide actionable insights that help clients meet their communication objectives and stay ahead of global challenges.
- Applied Expertise: We integrate our solutions within client organizations, leveraging our profound expertise to address critical issues and ensure sustainable success.
Be Part of Something Bigger
At Protagonist, you’ll work on compelling projects that make a real difference. We seek talented individuals eager to contribute to our mission and grow alongside us. If you’re passionate about communication, data analysis, and making an impact, we invite you to explore a career with Protagonist.
Explore Your Future with Us!
Ready to take the next step in your career? Join us at Protagonist and be part of a team that's making a difference.
About You
Protagonist is seeking a Product Analyst Intern with excellent documentation skills, strong communication abilities, familiarity with data analytics, and the ability to gather user feedback about technical products and approaches. The successful candidate will be responsible for creating documentation outputs for senior review, managing Asana boards, maintaining Confluence pages, and will thrive in an individual contributor role.
Primary Responsibilities
- Assist in the analysis, documentation, and presentation of complex issues.
- Conduct user interviews to gather feedback and insights to inform product development and improvement.
- Produce clear, concise, and well-structured documentation based on user feedback and research findings.
- Contribute to the development of product requirements and specifications based on user feedback.
- Assist in the creation and execution of product testing plans to ensure quality and performance standards are met.
- Compile and present findings and recommendations to senior management for decision-making.
- Perform other tasks as directed by senior team members.
Requirements
- Authorized to work in the US
- Must be able to work on US Government contracts that may be restricted to US citizens
- Currently pursuing a Bachelor's or advanced degree in a product-related or data analytics field (e.g., Product Management, Business Administration, Data Analytics, Data Science, Computer Science, etc.).
- Strong note-taking and documentation skills, with attention to detail.
- Excellent verbal and written communication skills.
- Ability to conduct user interviews and synthesize feedback into actionable insights.
- Strong analytic and critical-thinking skills.
- Exceptional organizational abilities and problem-solving proficiencies.
- Intellectual curiosity and a willingness to learn about complex topics.
- Able to to work 20-32 hours per week
- Familiarity with using large language models tools like ChatGPT for documentation is required.
Ideal Candidates
- Enjoys working independently on tasks and projects.
- Familiarity with data science methods and machine learning approaches.
- Basic familiarity with tools like Asana, Jira, or Confluence.
- Comfortable speaking about data analysis.
Additional Information:
Protagonist is a values-driven company that is committed to doing meaningful work for organizations we respect. We are deeply committed to centering racial and gender justice in the work we produce, in our engagement with clients, and in our internal operations. We believe in the promise of democratic governance and the responsibility of civic participation, and are building a culture that supports these commitments.
Protagonist is committed to hiring and retaining a diverse workforce and is an Equal Opportunity/Affirmative Action Employer.
The internship pays $19.00 / hour or the applicable local minimum wage rate, whichever is higher.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Top Skills
What We Do
Protagonist is the Narrative Analytics company. We uncover deeply held beliefs (narratives) in order to energize brands, win competitive battles, and better engage and understand target audiences. Protagonist uses natural language processing, machine learning, and deep human expertise to gather and analyze billions of pieces relevant data to give customers the insights they need for marketing, product development, and communications strategies. The Protagonist platform was built on 10 years of narrative science that was initially developed to improve the American brand around the world for the US Government. Today, it's used by dozens of the world's leading CMOs, business leaders, and foundations
